Sail Croatia is a family-owned business specialising in cruises around the stunning coastline of Croatia and mini-bus tours of her neighbours including Bosnia, Slovenia, Albania, Montenegro and Greece. We operate with traditional standards and values including direct customer contact and a high level of personalised customer service.
Our Core Values that underline our business principles:
- Always do the right thing
- Inspire through initiative and leadership
- Create rewarding life experiences
- Respect and care for each other
- Spread happiness
We believe strongly in supporting sustainable tourism by investing in small and locally-run businesses. As such, each of the boats we charter throughout a season is family-owned and operated. The boats employ local staff members, many from within their own family network and home communities along the coast. This is important to our business as it is a direct investment back into these communities and offers a more authentic and traditional experience to our customers.
We have been operating since 2003 and, as pioneers and market leaders, we are now in the enviable position of having the best boats to work with in Croatia. We choose only to work with the boats and crews who we trust to meet our high levels of customer service. Our management team, reservations staff, check-in staff, ship representatives and shore reps work hard together with our captains and crew to help better serve our customers' needs.We rely heavily on word-of-mouth, which means customer service has the biggest role in our business.
We share our responsibility to protect Croatia's environment, customs and traditions with our guests and require that our travellers respect the Captain and have consideration for his boat, as it represents his family's livelihood. We celebrate the Croatian culture and deeply respect the country's history and recent hardships. Croatia has risen over the last 10 years to now be one of the most vibrant and exciting holiday destinations in Europe.
This affinity with Croatia now extends to Bosnia-Herzegovina, a beautiful country that has had a negative image in the past and now lacks funds to promote itself to alter those perceptions. We are now including Bosnia-Herzegovina in our policy of investing in small, local businesses and initiatives to do our bit to develop the country's tourism infrastructure and boost jobs to young people in this friendly, quirky and endlessly fascinating country. We are delighted to see that this commitment to Bosnia's future is justified when it wins accolades such as ranking in National Geographic's Top 10 Adventure Destinations in the world!
There are not many places on the Mediterranean that can offer you a truly authentic and traditional experience whilst also being well organised and genuinely caring for its visitors. We believe Croatia, and many of her neighbours, provides all this and more besides. We look forward to helping you explore this beautiful corner of the world.