General FAQs

Are hairdryers available onboard?

A hairdryer will be available for use onboard Premier Plus ships only. Please ask a crew member if you would like to use it. If you are onboard one of our Elegance Premier Plus ships you will be able to find a hairdryer in your cabin.

Are there any extra costs?

€20 local tourist tax per person that is payable on board.

Are there luggage restrictions onboard?

There are no luggage restrictions onboard, however the less luggage you have to store, the more room you have in your cabin!

Are there powerpoints onboard?

Yes. There are European 2-pin points which can be used for charging phones, cameras and the use of hairdryers, etc. Their location differs on each ship, but they are generally located in the main salon area and in the cabins for Ensuite/Premier/Premier Plus ships.

Are toiletries provided?

Although some boats may provide toiletries it is recommended that you supply your own.

Can I bring food and drink onboard?

You cannot bring food and drink onboard the boat, except for items that fill specific dietary requirements. Each boat has a fully stocked bar and all drinks consumed onboard (including bottled water) must be purchased from here. You have unlimited access to the onboard water cooler during the salon opening times. We recommend bringing a re-usable water bottle with you onboard, and filling this up before the salon closes every evening.

Do I need a Visa for Croatia?

Each country has differing visa agreements with Croatia and you may or may not need a visa to enter the country. We recommend contacting your embassy for advice on this. If required, we're able to provide a letter confirming your cruise and itinerary with us, which will assist your visa application. This is a simple formality for the Croatian Embassy to process, which rarely encounters any problems. If you plan on visiting Bosnia, you will also need a visa for entry into the country. Visa's may also need to be acquired by SAR citizens for Montenegro. Please note: if you plan on catching a bus between Split and Dubrovnik, the route goes through Bosnia.

Do I need to bring beach towels onboard?

You will need to bring your own beach towel.

Do I need travel insurance?

We strongly recommend you take out travel insurance before you travel. We recommend World Nomads Travel Insurance. Click here for an insurance quot (https://www.worldnomads.com/Turnstile/AffiliateLink?partnerCode=sc7i4&source=&path=&utm_source=sc7i4&utm_content=link)

Do you accept card payments onboard?

We advise having enough cash with you to cover for the day ahead. ATM machines are available at most stops to withdraw cash from if needed. Your bar tab, optional dinners and excursions are all payable in Croatian Kuna.

Do you sail from island to island?

Do you sail from island to island? Essentially our ships are motor cruisers, which enable them to take in more islands and get to/from each destination as per the schedule. For ships that have sails, these do go up if the conditions are right, however the wind isn't reliable enough to allow the ships to stick to the itinerary, hence why the engines are predominantly used.

How do I buy drinks onboard?

All drinks and optional onboard dinners will be added to your bar tab bill. Bar tabs are recorded throughout the week and are payable in cash (Croatian Kuna) at the end of your cruise .

How do I find my ship?

If your cruise departs from Split, your ship will be located in the Split Harbour (directly opposite the main bus station). If you are flying into Split there are airport shuttle buses which take you directly to the main bus station (45 minutes). If your cruise departs from Dubrovnik, your ship will be docked in Gruz Harbour, which is a 5-10 minute bus ride away from the Old Town. The main bus station is in Gruz Harbour and the ships are located a 5 minute walk from here. From the airport, there is a regular airport shuttle bus which stops at the Old Town first, before heading on to the bus station in Gruz Harbour (1 hour). Look out for the name of your boat and our representatives will be there to meet you.

How do I get to Split?

Airlines such as Easyjet, Wizzair and Croatia Airlines fly into Split on a regular basis from the UK. Many travellers also fly into Ancona, Italy, and catch the overnight ferry to Split. If you do this, advance booking on the ferry is essential. Click on 'Getting There' for more information.

How do I make sure I am on the same ship as my friends?

Each booking has a lead passenger. This person is responsible for coordinating with each of your group to ensure you all know what ship you are on.

How many people are on the ship and what is their nationality?

Elegance ships accommodate between approximately 36 and 40 people. Our guests are mainly English-speaking travellers (e.g. from the UK, USA, Australia, New Zealand and South Africa). We usually find a mix of couples, professionals and mature travellers onboard our Elegance cruises.

How many people are on the ships?

This depends on the size of the ship. They accommodate between 18 and 44 people. The average Standard ship accommodates around 25 people. Ensuite ships accommodate on average 30 people, and the Premier and Premier Plus ships take an average of 38 people.

How much spending money do you think I will need to take with me?

It is difficult to specify the amount of money that you can spend per day. As a general rule, 25 to 30 Euros per day can provide you with additional meals and optional entrances.

I am a vegetarian or have a special meal request - do you cater for me?

We don't cook specifically for vegetarians or travellers with special meal requests. Lunch/dinner usually includes soup or pasta as a starter, some meat or fish for a main, vegetables as side dish, salad and dessert/fruit. The vegetarians onboard will enjoy larger amounts of vegetables and salad. To have your meal request on your plate from the first day of the cruise, please advise us of your dietary requirement at the time of booking. If you are allergic to certain types of food, please specify in advance what it includes. We will put a note beside your name on the list of guests so that the crew can be prepared. At the time of check-in, please introduce yourself to your cook or waiter so they are aware of who you are and you can discuss any particular requirements with them.

I am travelling by myself. Is there a single supplement?

Single supplements are available onselected cruises. you will need to contact our Reservations Team or place a request in your enquiry. The cost of a single supplement is an additional 50% of the one person price.

I was just thinking of catching buses and ferries around Croatia?

Our cruises visit hidden bays and secluded swim spots that are only accessible via boat! We stop for a swim daily and explore the towns and nightlife every evening. This is almost impossible to do on a ferry with hundreds of other passengers. An added bonus is that you don't need to carry your bags around searching for accommodation, and the ship becomes your home away from home!

Is there engine and/or onboard generator noise on the boats?

Yes, noise from the engine and generator is normal on a small ship cruise, mainly effecting cabins within close proximity to the engine room. We recommend bringing ear plugs for your own comfort.

Is wi-fi available onboard?

Wi-fi is available onboard, however it is subject to download limits and may not be available when sailing.

What are the cabin arrangements?

"The cabins are based on 2 sharing, and consist of twin beds, bunk beds or one double bed. If you’d prefer a certain cabin type, it is important you let us know this upon booking, so we are aware and will note your request. Our ship allocation is finalised a week before departure, so we are unable to 100% guarantee a twin bed or double bed cabin. This is due to the fact that each of our ships have completely unique cabin configurations (and therefore always consist of a different number of twin and double cabins available onboard). We will do our best to accommodate requests on a first requested, first served basis. On some ships, we also have triple cabins available. Triple cabins consist of a double bed and a single bunk. If you would like to book a triple cabin please let us know and we can check availability when you enquire. We don’t automatically allocate these to odd numbered groups as they are about the same size as our 2 person cabins."

What are the typical temperatures in Croatia during the season?

"Average temperatures in Croatia in degrees celsius are: Apr 17 May 21 June 25 July 29 Aug 28 Sep 25 Oct 21"

What currency is used in Croatia and on the ships?

The local currency is the Croatian Kuna. This is the only currency accepted onboard. Often we quote prices in Euro for ease of exchange, however these costs will need to be paid in local currency.

What happens if I miss the ship's departure time?

You would need to call our Operations Team to advise them. However, it is usually possible to catch up with the boat by ferry and/or bus/taxi. Our Operations Team will be able to confirm on the day which port the ship will be in and the best way to get to this destination.

What is the crew like?

Our crews are Croatian. They are local people showing you the best of their culture. The majority of the crew members speak English and there will always be at least one crew member that will speak English onboard. This crew member will be responsible for looking after you. You will also have a dedicated English-speaking Sail Croatia representative onboard who will be able to assist you. You can expect to encounter traditional people with traditional values. They are excellent hosts and go out of their way to ensure you have a fantastic trip.

What is the difference between Above Deck and Below Deck cabins?

Above Deck cabins are located on the main deck of the ship, with most opening out onto the deck itself, as this runs along the outside. Depending on the ship, our Above Deck cabins may also open out onto an internal corridor or area instead. The Below Deck cabins are below the Above Deck cabins, and are accessed by a set of stairs and corridor from the main deck. They are located in the hull of the ship and are subsequently cooler and often quieter than the Above Deck cabins, as you don’t have people walking past your cabin on the deck late at night and early in the morning. Please note: On some of the ships the Above Deck cabins are located on 2 levels, i.e. on the main deck and on a top deck. Each ship is unique and therefore the layout does vary from ship to ship.

What meals are served on the ship?

Breakfast and a 3-course traditional lunch are included daily on all cruises. Dinner is not included, as we encourage our clients to explore the local towns in the evening, experiencing local food and wine! Of course we can offer suggestions on the best places to go! Breakfast onboard Standard and Ensuite ships is continental style and includes bread and spreads. You can pay for an English breakfast supplement of 40 Euros/week if you would prefer a cooked breakfast daily (payable onboard). Breakfast onboard Premier ships usually consists of eggs, bacon, bread and spreads. Lunches are usually 3 courses, with a soup/salad starter, meat or fish-based main course and fruit/cake for dessert and prepared by your onboard cook.

What nationality are the crew and do they speak English?

Our crews are Croatian. They are local people who love showing you the best of their culture; going above and beyond to ensure your experience is a memorable one! Not all crew members speak English, but most of them do. At least one crew member on each ship will speak English, and they will be responsible for looking after you. There will also be a Sail Croatia Representative with you throughout your cruise.

What nationality are the passengers?

Mainly English-speaking travellers join us on our Explorer Cruises. Travellers are typically from Australia, New Zealand, USA, UK & South Africa.

Do You Operate Other Brands?

Yes we do! Sail Croatia operates three other brands – Med Experience, Green Sail and Wake Riders which operate under the Sail Croatia umbrella.

Med Experience offers a variety of tours for 18-35 year olds taking in the very best of Croatia and the Mediterranean on our Greek Island Hopping tours, Croatia Yacht tours and Road Trips connecting Croatia & Greece and exploring the Croatian National Parks.

Specific Explorer FAQs

What are Explorer Cruises?

Explorer Cruises are designed for young professionals and young at heart travellers, who are looking for a mix of sightseeing, relaxation and socialising. These cruises sail on our Split Return South and One Way routes between April and October exclusively on our Explorer ships.

What is the best route for me?

Each route has its own appeal. The Explorer Return route starts and finishes in Split and is great for those who want to fly in and out of the same airport. The Explorer One Way routes are popular with travellers who are looking to spend more time in Split or Dubrovnik before or after their cruise.

I am travelling by myself, is there a single supplement?

There are no single cabins on the Explorer cruises, provided that you are willing to share your cabin with another single traveller. If you prefer to have your own cabin, you can pay a single supplement which is an additional 50% of the one person price.

What age/nationality are the passengers?

What age/nationality are the passengers? Explorer cruises have a wide age range of adults onboard. A typical Explorer cruise will usually have a mix of couples, young professionals and 'young at heart' travellers, usually aged from mid 20s to mid 60s. We recommend a minimum age of 15 and upwards onboard for our Explorer Cruises. We find this age upwards works well for the other customers onboard the ship and find that often older teens will enjoy many aspects of this cruise. Mainly English-speaking travellers join us on our Navigator Cruises. Travellers are typically from Australia, New Zealand, USA, UK & South Africa

What meals are served on the ship?

What food is included? Breakfast and a 3-course lunch are included daily on all cruises. Dinner is not included, as we encourage our clients to explore the local towns in the evening, experiencing local food and wine! Of course we can offer suggestions on the best places to go! Breakfast on Premier and Premier Plus ships is usually continental style, with additional warm food such as eggs. Lunches are usually 3 courses, with a soup/salad starter, meat or fish-based main course and fruit/cake for dessert, prepared by your onboard cook. A Captains Dinner is also included in Explorer Cruises.

What ships are available?

Our Explorer cruises operate on a variety of ships offering varying levels of comfort and luxury. Each ship offers air-conditioned ensuite and spacious deck areas that are perfect to relax and unwind in.

What time does the cruise start/finish?

What time do cruises start/finish? All ships depart on either Wednesday or Saturday at 13:00. Ships on the Explorer Return route arrive at port on Friday afternoon, and check-out time is between 8am and 9am Saturday. For Wednesday Explorer Return departures, ships will return to port on Tuesday afternoon, and check-out time is between 8am and 9am Wednesday morning.

Specific Elegance FAQs

What are Elegance Cruises?

Elegance Cruises are our most luxurious cruises, aimed at couples and mature travellers looking for a mix of sightseeing and relaxation. These cruises sail on a 7 day Split return (South/North), or one way departure, from May to October, exclusively on our Elegance Premier Plus ships, offering the highest level of luxury and comfort onboard.

Are transfers between the airport and the port included?

As part of your Elegance cruise, transfers are included between the airport and your hotel, or straight to the ship on the start day of your cruise. Transfers from the ship to the airport are also included on the last day of your cruise. Please advise your flight details (flight number, arrival/departure time) at least 5 days before departure by emailing our Reservations Team on This email address is being protected from spambots. You need JavaScript enabled to view it.. Once we have this information we will be happy to arrange these for you.

I am a vegetarian or have a special dietary request - do you cater for me?

Our onboard cook is able to cater for vegetarians and travellers with special dietary requests. If you are allergic to certain foods, please specify in advance what this includes. We will note this so the cook can be prepared.

I am travelling by myself. Is there a Single supplement?

If you are travelling on your own and wish to have the cabin to yourself, a Single Supplement is applicable, which is 50% of the one person price. In Above Deck cabins we will allocate you a cabin with a Single Supplement. If you are happy to share the cabin, we can match you up with another independent same-gender traveller in Lower Deck cabins.

What ages are the passengers?

The minimum age onboard our Elegance cruises is 18. Young adults aged 18 and over are welcome onboard our Elegance cruises.

What are the departure/arrival times?

Our Elegance cruises depart on Sundays at 13:00 from either the Split or Dubrovnik harbour. The ship returns to Split/Dubrovnik on a Saturday afternoon, with the last night of the cruise spent in Split/Dubrovnik. You are able to disembark the ship after breakfast between 8am and 9am on Sunday morning.

What are the Elegance cabins arrangements?

Our Elegance cabins are our most luxurious and spacious cabins, consisting of a Twin or Double bed, ensuite and air-conditioning. If you prefer a certain cabin type, it’s important that you let us know this upon booking, so we are aware and will note your request. Our ship allocation is finalised one week prior to departure, so we are unable to 100% guarantee a Twin bed or Double bed cabin, due to the fact each of our ships have completely unique cabin configurations, and therefore a different number of Twin and Double cabins are always available on-board. On some ships, we also have Triple cabins available. Triple cabins consist of a double bed and a single bunk. We can check the availability of these when you book. If you would like to book a Triple cabin please let us know as we don’t automatically allocate these to odd numbered groups, as they are about the same size as our 2 person cabins. Each cabin is approximately 10-12 square meters (including the ensuite).

What are the names of the ships Elegance Cruises operate on?

Our Elegance Premier Plus ships are all of the highest quality. You can find deck plans and further information about individual ships below.

What is the difference between Above Deck and Lower Deck?

Above Deck cabins are located on the main deck of the ship and may have internal or external access. The Lower Deck cabins are situated in the hull of the ship and are accessed via stairs from the main deck down into the hull. The Lower Deck cabins are slightly more affordable than the Above Deck cabins, however they are actually slightly larger in size and are often cooler and quieter in the evenings. The main benefit with the Above Deck cabins is that they are on the main or upper deck, with most Above Deck cabins opening out to the Sea or with forward cabins having oversized cabin windows.

What meals are served on the ship?

Each morning, the onboard cook will prepare a buffet breakfast, with hot and cold dishes. A traditional three course lunch is also served daily, prepared by our onboard cook. There are also two evening meals included during the Elegance cruises: a Captain's dinner (complete with entertainment) and a Traditional Village Dinner. On the other evenings, we encourage you to explore the local towns in the evening and enjoy the local cuisine. We can offer suggestions on the best places to go.

Specific Cycle FAQs

What is the best route for me?

Both routes on our Cycle Croatia Cruises are very popular and we see a lot of repeat guests year after year trying them both out! The Southern Route starts and finishes in Split, which has good transport links and is a fascinating and historic city to explore. The Coastal Route ventures a bit more ‘off the beaten track’ and lets you discover some of the lesser known parts of the Dalmatian coast.

How challenging are the rides?

"We recommend you have a reasonable level of fitness to participate in our Cycle Croatia Cruises. Each day’s ride brings a different challenge, and your guide will cater the route to your group’s interests and abilities. If you don't feel up to riding, or feel a particular day may be too strenuous for you, you’re welcome to spend the day swimming or relaxing onboard. The average cycling distance is around 20-30 miles per day across varied terrain including light off-road trails, gravel roads and asphalted routes."

Do you have to cycle every day?

There is no obligation to cycle every day – you can choose to have a day relaxing on the ship if you wish. Please be aware that the ship’s schedule is based around the day’s cycling itinerary and as such may not stay in some ports for long periods of time. You need a reasonable level of fitness to join the cruise due to the distances covered each day. Each cruise usually has a range of cyclist abilities onboard and the guide will take this into account when tailoring the itinerary.

Are there any extra costs?

€20 local tourist tax per person that is payable on board. The following optional charges may also be applicable: Weekly cycle + helmet rental: £90 Meals/water purchase on your rides (unlimited access to the onboard water cooler is available on your ship. It is recommended to bring a reusable water bottle with you) Entry to National Parks (Southern Route: Mljet; Coastal Route: Krka): Approx. €12 per person

What is the cost of the weekly bike hire?

Standard weekly bike hire is £60 per person and includes both the bike and the helmet. We also offer high quality Electric Bikes, allowing you to see more of Croatia with less of a workout (extra £35 for the week, on top of the £90 bike rental and helmet hire).

Are the rental bikes good quality & what if i have mechanical issues en route?

Absolutely. We use 24 speed, modern mountain bikes that are all around a year old. Our standard bike type is: Cross and Felt 28”, E-bikes: Flyer 20”. Helmets are also provided and each bike includes a water bottle holder and small pouch for carrying money/sunglasses. Your guide will carry a repair kit to take care of any minor fixes such as a flat tyre or broken chain. We also bring a couple of spare bikes along on every cruise so you always have the option of swapping bikes.

Can I bring my own bike?

Yes you can. In some areas (e.g. Mljet National Park), parts of the trail are off-road, so some road cycles may not be appropriate, however your guide can either give you an alternate route or arrange for a day's cycle hire with a thicker-tyre bike.

Is food included?

Breakfast and a traditional lunch or dinner is included every day. We don't include all meals, as we encourage you to try the local cuisine whilst you are out cycling during the day/in port for the evening. Our guide can offer some suggestions on the best places to eat. On some days, lunch may be provided instead of dinner if this fits in better with the day’s itinerary – the guide will advise you of this during the week. The breakfasts are simple continental style, with breads and spreads. You can pay onboard for a cooked breakfast each morning at a supplement of 40 Euros for the week. Lunch/dinner usually consists of 3 courses, with a soup/salad starter, meat or fish-based main course and fruit/cake for dessert, prepared by your onboard cook.

What ages are the passengers?

Parents will know best if their children are active enough to complete the itinerary on our Cycle Croatia Cruises. We recommend a minimum age of 13 years old, as these cruises can be quite physically quite demanding. That being said, if children are not able to complete the cycle route for the day, or find the itinerary too demanding after day one, it will be the responsibility of the guardian to stay onboard with this child. A good level of fitness is required and most active older children should be able to complete each day with a little patience and encouragement. The sense of achievement each day is rewarding for most cyclists and we often see happy faces on our younger riders. Older children also need an understanding about the dangers of riding on the road and normal traffic hazards. Therefore understanding basic road rules and how to signal is important.

What time does the cruise start/finish?

Ships depart the harbour at 13:00 on Saturdays and will return on Friday night. You will disembark after an early breakfast on the Saturday morning between 8am and 9am.

Specific Hike FAQs

Are there any extra costs?

€20 local tourist tax per person is payable onboard. Meals/water purchase on your hikes (unlimited access to the onboard water cooler is available during Salon opening hours. We recommend brining a reusable water bottle).

Do you have to hike every day?

There is no obligation to hike every day – you can choose to have a day relaxing on the ship if you wish. Please be aware that the ship’s schedule is based around the day’s hiking itinerary and as such may not stay in some ports for long periods of time. You need a reasonable level of fitness to join the cruise due to the distances covered each day. Each cruise usually has a range of hiking abilities onboard and the guide will take this into account when tailoring the itinerary.

How challenging is the route?

We recommend you have a reasonable level of fitness to participate in our Hike Croatia Cruises. Each day’s itinerary brings a different challenge, and your guide will cater to your group’s interests and abilities. If you don’t feel up to hiking, or feel a particular day may be too strenuous, you’re welcome to spend the day swimming or relaxing on the ship.

I am travelling by myself. Is there a single supplement?

There are no single supplements on the Hike Croatia cruises, provided that you are willing to share your cabin with another single traveller. If you prefer to have your own cabin, you can pay a supplement which is 50% of the one person price.

Is food included?

Breakfast and lunch or dinner is included every day. We don't include all meals, as we encourage you to try the local cuisine whilst you are out cycling during the day/in port for the evening. Our guide can offer some suggestions on the best places to eat. On some days, lunch may be provided instead of dinner if this fits in better with the day’s itinerary – the guide will advise you of this during the week. The breakfasts are simple continental style, with breads and spreads. You can pay onboard for a cooked breakfast each morning at a supplement of 40 Euros for the week. Lunch/dinner usually consists of 3 courses, with a soup/salad starter, meat or fish-based main course and fruit/cake for dessert, prepared by your onboard cook.

Is there time for swimming?

You’ll wake up every day and have breakfast on a boat, so there’s always an opportunity to enjoy the refreshing waters of the Adriatic.

What ages are the passengers?

Parents will know best if their children are active enough to complete the itinerary on our Hike Croatia Cruises. We recommend a minimum age of 13 years, as these cruises can be physically quite demanding. That being said, if children are not able to complete the hike route for the day, or find the itinerary too demanding after day one, it will be the responsibility of the guardian to stay onboard with this child. A good level of fitness is required and most active older children should be able to complete each day with a little patience and encouragement. The sense of achievement each day is rewarding for most hikers and we often see happy faces on our younger guests.

What time does the cruise start/finish?

Ships depart the harbour at 13:00 on Saturdays and will return on Friday night. You will disembark after an early breakfast on the Saturday morning between 8am and 9am.