Positives- The food and dining service were excellent throughout the trip. The information shared about the islands, local attractions, and recommended activities was very helpful and enhanced our experience. Hanna was exceptionally attentive, friendly, and always willing to help with restaurant reservations and excursion bookings. Her assistance was greatly appreciated. Overall, we were very satisfied with our cruise experience and had a wonderful time. Areas for Improvement- We noticed that some staff members were smoking in or near common guest areas. Relocating smoking to designated staff-only areas would help create a more comfortable environment for guests, especially those who are sensitive to cigarette smoke. One bartender, Cesar, came across as less welcoming than the rest of the crew during our interactions. A more friendly and approachable demeanor would further enhance the overall guest experience.
- Anonymous, 13/07/2026 17:48, Travelled with Family
We hired the boat Morpheus for our family of 5 ( three adult children) Andreas our skipper was fantastic and an enthusiastic sailer. he planned a great week for us. With a mix of remote swimming spots and idyllic towns. The boat was perfect and the kitchen well equipped with everything thing to to cook lunch each day on board. One of the great things about the trip was you are in a different place each day but you dont have to pack your bags each day like when you stay in a hotel. We would all love to do this trip again.
- Jen, 08/07/2026 12:45, Travelled with Family
Croatia is beautiful, I loved all the islands, Stari Grad and Mljet National Park were highlights. Tempera is due for a refurb next year, it's fine, but it does need some attention. The crew were great. As a pescatarian I was catered for, but hot breakfast items were all in the same serving dish - eggs tasted of sausages - I can cope with that, but many wouldn't. Overall, thoroughly enjoyable.
- Amanda, 06/07/2026 15:24, Travelled with Family
My wife and I had a great time on the sailing and biking adventure! The guides, scenery, and bikes were amazing! The routes were challenging at times and very beautiful. We had plenty of free time and made lots of new friends from around the world. We added extra days in Split (before) and Dubrovnik (after) which were both very enjoyable. Really loved this trip!
- John, 29/06/2026 13:00, Travelled with Family
This was are second Sail Croatia cruise. The first was fantastic. Out second was on the Contessa, and it is a new boat. As with some new things, such as homes, boats, there is a pick up list of things that need improvement. In our case there were three issues. The AC was not working well and basically managed the room to 30 degrees Celsius, the boats internet was very limited, only working in the dining area, and that was food quality and taste was average. One of the driving forces besides the beauty of Croatia of our return was exceptional food quality, preparation and value in our first cruise. The chefs were amazing, tantalizing us with great appetizers, main courses and deserts. Although an effort was made it was not near the level of our first cruise. I imagine Sail Croatia will rectify these start up issues but want to present the facts as they were for us to future customers.
- Brad, 26/06/2026 10:00, Travelled with Family
Holiday was great. All staff on the boat were great to deal with. Boat was clean and safe as well as the food was excellent. Only drawback was that there were some people not on ebikes which held up the whole tour several times. Would have liked to ebike longer distances but were not able to because of this issue.
- Anonymous, 24/06/2026 13:53, Travelled with Family
The trip was fantastic- we had 2 really great guides Ivan and Lujcia- the group on the boat got on well. Such beautiful coastline - cycling on the islands was a fabulous way to see them. Would recommend this trip
- Anonymous, 22/06/2026 05:07, Travelled with Family
Lovely boat and crew. Chef amazing. However did not enjoy being constantly exposed to cigarette smoke on only lower deck, especially when deck was enclosed.
- Dawn, 19/06/2026 00:49, Travelled with Family
This was a fabulous holiday! There are just three reasons I couldn't give it a perfect 5. 1. "Water toys"-having only 4 "floaties" when you have 36 people on board is not enough. On vacation, no one wants to jump is the sea and tread water for the duration of the swim stop. 2. The new Contessa is lovely. However, on the top deck there was not nearly enough loungers or chairs. People were having to share or go below deck. There was plenty of space for more. 3. It is a bummer that you advertise excursions to Explorer travelers but they actually do not happen or are not reccomended. We were excited on day 1 to go river rafting but once on board heard that that actually wasn't an excursion. Same with canoeing-said you "could" go, but that it was a very bad experience. Better tour operators or excursions need to be sourced. Lola was super and responsive. Martin and Neno amazing employees! Chef Bane and Marko fab. Charlie and Tino fun on deck, and maids were wonderful.
- Anonymous, 18/06/2026 17:02, Travelled with Family
The Croatian itinerary was fantastic, and the crew were friendly and hardworking throughout the trip. Unfortunately, the condition of the Mali Ante did not meet our expectations. The ship felt older and less well-maintained than many others we saw in port. The jacuzzi was out of service for most of the trip, our shower leaked, & our lower-deck cabin was extremely noisy whenever the engines started. The cabin was also very damp, leaving clothing and towels moist and causing some clothes to develop a musty odor. We also found what appeared to be mold or mildew staining on our bedding. Breakfast was limited to one hour each morning, no snacks were provided between meals, and guests could not bring their own snacks or drinks onboard. Drinks were expensive, and the bar tab had to be paid in cash. Considering the ship’s condition and limited amenities, the suggested gratuities felt excessive. While Croatia was beautiful, the overall experience did not provide the value we expected.
- Tiffany, 15/06/2026 07:26, Travelled with Family
Hi Tiffany, Thank you for taking the time to share your detailed review. We're pleased to hear that you enjoyed the itinerary and found the crew aboard your ship to be friendly and hardworking. We'll be sure to pass your kind words on to them. Mali Ante is a highly rated ship within our fleet, so we are sorry to hear that certain aspects of your onboard experience did not meet your expectations on this occasion. We offer a variety of vessels within our Explorer Cruise range to cater to different travel styles and budgets, allowing guests to select the ship that best suits their preferences. We have a thorough process in place for communicating and resolving issues during the cruise. Having reviewed our internal records, I can see that the concerns outlined in your review were not raised with the onboard representative during your trip. Had we been made aware of these issues at the time, our team would have done their best to investigate and address them while you were onboard to ensure you were satisfied with the outcome. As outlined in our pre-departure documentation and guest App, tipping is entirely optional. The crew onboard our ships are paid fairly for their work; however, gratuities are a widely recognised way for guests to acknowledge exceptional service. Many guests choose to leave a tip as a gesture of appreciation, however this is always at each individual's discretion. We appreciate you bringing these matters to our attention and thank you again for sharing your experience with us.
Our cruise with Sail Croatia was lovely. The biking was a bit more challenging & athletic than anticipated, so we were happy to have e-bikes. But our tour guides Marin & Natasha were knowledgeable & skilled so we always felt safe. Daily rides lasted 3-6 hours, the latter with added excursions. Some on quiet remote roads, but a few on rather busy thruways. I'd suggest offering a more leisurely bike option with site-seeing stops (we did coffee & beach stops but they were very brief) The boat itself was basic but comfortable (premier class). Our room was adequate & clean, with a large bathroom, plenty of hot water & AC. However there were some lacking amenities such as a comfortable lounge area away from the wind when at sail, with seating enough for everyone on board. We were also expecting sun loungers on the top deck, but there were just a few plastic chairs. Lastly the buffet breakfasts were wonderful, but not the plated lunches. I'd suggest offering buffet instead.
- Anonymous, 10/06/2026 14:55, Travelled with Family
I enjoyed the other people on the tour and the guides (Marin and Martin). I did feel that the boat used was not a proper one for this kind of cruise. Once the bikes were loaded there was little room left. I noted other boats when at dock that were roomier on the stern on the middle. Also, the breakfast buffet was poorly organized. Again, there was a lack of space forcing people into a small table area where only one person could get in and had to come back out into the same line. There should be access in the round and not at one of the eating tables. When parked alongside other boats there was no airflow. This became an issue when the air conditioning was not working. The crew was not very friendly, were smoking near the eating area and on their phones. There were no smokers on the tour so it was somewhat disgusting to have to inhale the crews cigarette smoke. They should go off the boat or to the upper deck if they want to smoke. The food was not of good quality. Needs improvement.
- Anonymous, 01/06/2026 11:09, Travelled with Family
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that you enjoyed travelling with your fellow guests and that Marin and Martin helped make your experience a positive one. We will be sure to pass on your kind comments to them. We are sorry to learn that several aspects of the onboard experience did not meet your expectations. We appreciate your comments regarding the vessel layout, dining area configuration, air conditioning, food quality, and crew service. Guest comfort is extremely important to us, and we understand how these issues could have impacted your enjoyment of the cruise. Regarding your comments about the vessel size and onboard space, I can see that you travelled on one of our Premier ships. While these ships offer a comfortable cruising experience, we also offer a Premier Plus category for guests seeking additional space, larger cabins, and enhanced onboard amenities. Many of the larger vessels you may have seen during your cruise would likely have fallen within this category. Thank you again for your constructive feedback and recommendation. We truly value guest insights as they help us continue to improve our experiences.
The trip from Dubrovnik to Split was awesome. I have been in the hospitality industry for more than 30 years and I would like to offer some suggestions: -towels need to be dried some way, we had to use them wet. -shower floor is very slippery, you might want to do something. -regular coffee and bread can be better at breakfast. Sweet bread was fine. -Lunch can be better as well. Dessert when made by the lady cook was awesome. she is really good. All the crew offered a fantastic and warm service at all times.. congratulations for that. Ally and Linda worked non stop and the boys as well. Captain was a lot of fun and so friendly and easy going. He did a very good job. Having the boat from Blue Cave take us directly to the ship was a great idea. thank you. Jacuzzi was a little small for a big crowd and we had to take turns. -Dinning room was very noisy during meals. Too many people in a small area. I wish we could extend and eat outside. Thank you and congratulations
- Anonymous, 26/05/2026 23:29, Travelled with Family
It was good, but they have things to improve, like the air conditioning not working, the cancellation of multiple activities due to the weather, the captain's absence due to "illness" (though he seemed perfectly fine the other days), and having a bartender drunk almost 50% of the time. But the accommodations were very good, the food was very good, and the main day was excellent.
- Anonymous, 26/05/2026 20:39, Travelled with Family
The crew was amazing. They were quick to change activities due to weather condition's. I would highly recommend this tour group. Very fun and informative.
- Anonymous, 17/05/2026 11:26, Travelled with Family
Great time away, food was not to my liking and very bland especially the soups. Mash potato was like slop on plate meat stew very tough. Coffee not nice all agreed bought my own and it went missing. Toilet paper should be filled properly at all times as only little was put in and we kept running out along with others. No ware to sit when weather was so bad as only 4 seats by bar all tables were played straight after breakfast. Breakfast: nothing left one morning at 7.45 when breakfast should have been until 8.30. Plates taken when we were still eating at breakfast meats and cheese removed so fast not time to eat, most days they had breakfast cleared down before 8.15 making many of us feeling rushed and not able to eat what we wanted for our breakfast. The crew were very nice . Would have liked the bikes we paid for to have been available when we were not on ride so we could explore. Felt the whole week centred around them not us.
- karen, 11/05/2026 08:01, Travelled with Family
Dino, our tour manager was lovely and very responsive to our questions and requests. He often responded within a minute and was already taking action on our request. He was very knowledgeable about each location and gave us a daily briefing. The ship was beautiful and the staff friendly. Due to rough seas the itinerary had to be changed and we did not visit Vis, but instead went to Omiš, which was a lovely town with stunning landscapes and some exciting excursion options! They handled the itinerary changes gracefully and seamlessly. I've deducted one star as there were a few quirks along the way that could have made the stay more pleasant: The ship has AC, but only when the AC is turned on as a whole, so for the first couple nights and the last night our room was a nearly unbearable 77-80°F at night, there were a couple days where housekeeping came into the room, but the room was only partially done, like 1 out of 3 beds done. All in all it was an enjoyable experience though!
- Lori, 14/10/2025 13:03, Travelled with Family
Traveling with Sail Croatia was an experience that was more than " just a cruise" where you are one of hundreds or thousands on a massive ship. It wasn't perfect, but I look back on the friendships we made, the cozy feel of the ship and I'm left with special memories of our time on the Adriatic. When we arrived in Split and were faced with two massive cruise ships at port, I was so thankful for the choice we made. Dino, our cruise director, was a very relatable, friendly guy who responded quickly with our questions. The crew were all very nice! I rated it 4/5 mainly because of a few issues such as ventilation in the cabin that made it uncomfortable for a few days. Otherwise, it would be 5/5!
- Suzanne , 14/10/2025 12:34, Travelled with Family
Number one, the staff was excellent! From the time we entered onto the ship to the time we got off they were always there when we needed them. If someone also had food issues, they were also accommodating to the persons needs. The director, Ivan, also personalized, and went above and beyond some of the things to help us and make our experience very memorable! The staff also in charge of swimming, cooking, serving, cleaning, bartending were all very friendly. Second, the ship was in great condition and kept clean. Third, the two tours that were included were great with Ivan. Fourth, the Captain’s dinner was great and the band was excellent! And, the people that were on the ship with us ended up to be the best and we all had so much fun together! A feeling of family! Ivan, the director was superb!! Captain Ivan was also superb!
- Stephanie , 12/10/2025 02:42, Travelled with Family
Provide daily written out itinerary for people to actually read what times and where things were going on. Have an intercom (overhead speaker) so people can be alerted of pertinent info for all passengers. Verbal daily communication from guide was poor on daily activities. Cycle times need to be longer with less “coffee” breaks (30 min ride, 45 min stop) Our guide, was rude. Our other guide, Mario, was great. Overall, first impression of accommodations found that a bed overhead light was broken with wires exposed, safe didn’t work, tight quarters and air conditioning was poor, Reported broken light immediately and it was repaired.. Safe reported not working, told how to use by crew, but those instructions didn’t work….finally found written safe instructions on top shelf (which we couldn’t see beforehand) and was able to get the safe working on our own.. Food was ok. Bikes were outstanding quality….so good, I’m considering purchasing that brand. Swim stops were great.
- Charlene, 29/09/2025 12:51, Travelled with Family
Hi Charlene, Thank you for your detailed feedback and for highlighting the many positives – we’re pleased to know you enjoyed the swim stops, food, guidance from Mario, and the quality of the bikes, which we’re glad to hear impressed you enough to consider purchasing for yourself. We also appreciate your suggestions regarding a written itinerary, intercom, and cycle breaks, which have been passed on to our Operations Team. We are disheartened to read your comments about one of the Guides, as he has consistently received high praise throughout the season. We’re glad the issues with the light and safe were addressed during your stay, and we will share your note about clearer instructions with our team. Your comments are valuable as we continue striving to enhance our guests’ experience.
Great staff. Bike routes well laid out and planned with interesting stops for swimming and cafes to get a delicious cup of coffee. Bikes were well maintained and very easy to ride. Any problems that did arise were handled quickly. Breakfast was great with a nice variety of food to choose from. Coffee not so good, needs improvement. Could purchase cappuccino on board which was good. Lunch definitely needs improvement. Most times it was cold. Soup was watery. Desserts were delicious. No on board safety protocols. We didn’t realize until third day into trip that life vests were under our bed. I would definitely recommend this trip.
- Henny, 26/09/2025 09:24, Travelled with Family
Good itinery... Good equipment.. Knowlegable, competent, friendly Guides Great boat (Accomdation, Crew and meals) Altogether a great 7 days. Thank you
- clive, 22/09/2025 14:27, Travelled with Family
The people, our host was exceptional. Staff very friendly. Ship was very comfortable and clean.. the swim stops a definite high light.. so much history to take in. The food was very good although I did hear some say they were looking for more of a variety.
- Catherine, 09/09/2025 10:23, Travelled with Family
Very knowledgeable cruise manager/guide and great, hardworking staff
- Paul, 25/08/2025 14:06, Travelled with Family
Forgive my spelling of names but Jospina and Skipper Ante where the best. Every meal was perfect and they were attentive to all our needs, especially some of our party that were less sure footed getting on and off board. Bottom line only complaint was who sends a charter out with only 1 towel per guest for a week( this was not the crews fault) . Had a great time overall and our Crew were very knowledgeable of all the ports which made getting to and from any adventures/tours we went on super easy and added to our fun!!!!
- Philip, 13/08/2025 02:08, Travelled with Family
This is a trip to recommend for several reasons, the itinerariy is superb. Ivana our host could not have been better and the crew is fantastic. There is always room to improve on A few things like breakfast, the village dinner, but all in all very good
- Gustavo, 29/07/2025 05:12, Travelled with Family
We had a great trip in June 2025. We sailed from Split to Dubrovnik on the boat Tempera (an older vessel, built in 2014). Our cabin was on the lower deck. We did have a few issues with our cabin. When we checked in, one of the beds was not made up. This was not a major issue, as we made it up ourselves. Additionally, the toilet in our cabin was running, so we alerted the crew, who advised us to flush the toilet in a specific manner. This helped, but it did not solve the problem, as the toilet still ran intermittently. The TV in our room did not work. Upon speaking to other guests, this was a common issue. The main issue was that the cabin smelled like sewage one evening. We spoke to the crew, who mentioned that a tank needed to be emptied. They emptied the tank, but again, if they could have emptied the tank in advance to prevent this from occurring, it would have improved our experience. The crew was friendly, fun, and helpful. The itinerary was great, and we loved the swim stops.
- Elizabeth, 24/06/2025 22:36, Travelled with Family
More comfortable seating and a shaded area on the top deck More time in port - the water is cold in early May so swimming isn’t a good activity. If the ship can’t dock earlier, the option of getting a water taxi or tender to port should be an option. Excursions were over-priced
- Anonymous, 06/06/2025 03:42, Travelled with Family
The locations and crew were outstanding. Our guides Mario and Marin were full of knowledge and stressed safe riding. The crew on the boat were also very good. The booking process was less than stellar. My son and I were assigned a room with one double bed, not two singles. Since are large people, it did not work. He slept under the bed. Booking knew the assignment but would not/could not change it. Serious screw up by the office staff.
- Larry, 30/05/2025 15:08, Travelled with Family
Hi Larry, thank you for your review and for your kind words about our guides and crew – we’re delighted you enjoyed the overall experience. We regret to read about your booking experience. As outlined in our FAQs, cabin types vary by ship and are based on 2 people sharing – with configurations including twin beds, bunk beds, or one double bed. Whilst preferences can be requested at booking, we cannot guarantee specific layouts due to each ship’s unique cabin setup and limited availability. Final cabin allocations are confirmed a week before departure. We appreciate your understanding and hope to have the opportunity to welcome you again.
The boat was immaculate. A credit to the skipper and crew. The guides Mika and Lola were fantastic.
- Warwick , 28/05/2025 10:50, Travelled with Family
Great experience meeting a number of people from around the world. Crew did a fantastic job ensuring we were kept safe and answered all of our needs. Well done. Klara our cruise director did an outstanding job keeping us informed and did everything she could to ensure we were taken care of regardless of the time. Highly recommended
- James, 12/05/2025 17:08, Travelled with Family
I felt that while the guides did an exemplary job. The large number of cyclists (29) in the group was dangerous. The group should have been split into two. Complimentary tea and coffee while on board would have been appreciated. Other cycling tours we’ve been on gave out water bottles which are fun to have and a source of advertising for the company.
- Marion, 12/05/2025 10:51, Travelled with Family
Hi Marion, thank you so much for taking the time to share your feedback. We’re really pleased to hear that you found our guides exemplary - their passion and professionalism are something we’re proud of. Regarding your concern about the group size, we understand that safety is a top priority, and it is for us also. That’s why we always ensure there are two experienced guides on each ride – one leading at the front and one supporting at the back – to manage the group effectively and maintain safety throughout the journey. We appreciate your suggestions about complimentary refreshments and branded water bottles. These are great ideas, and we’re always looking for ways to enhance our guests’ experience, so your input has been noted for future planning. Thank you again for riding with us – we value your insights and hope to welcome you back on another tour soon.
The staff could not have been more helpful, the guides were knowledgeable and were quick to make changes when the weather demanded it. However charging €40 for a bottle of sparkling wine that retails at £6 is outrageous.
- Colin, 12/05/2025 10:14, Travelled with Family
Our Tour Manager, and a professional crew The Group of wonderful people ( now friends) Croatia experience first time. Excellent planned Wine Cruise., very comfortable ship (Jelena) Reducing the rating from 5* to 4* only because the wine tastings fell short of my expectations.
- Catherine, 22/10/2024 10:02, Travelled with Family
The trip was great for my restricted mobility. The railings on all walkways and stairwells made walking around the ship possible. The crew were always available to offer a helping hand or arm. One of the sailors - Mario - was exceptionally thoughtful. He carried my mobility scooter on and off the boat, storing and charging it overnight. He was sensitive to my fears, crossing from boat to boat, offering encouragement and praise, as well as physical help. Wonderful intuitive personal skills!
- Alison, 21/10/2024 05:43, Travelled with Family
Ioana and the crew
- Georgette, 14/10/2024 19:24, Travelled with Family
1. The wifi should work better. 2. For the price of the trip, I expected that we would have access to a good coffee machine 24/7. The urns provided were not satisfactory. 3. The excursions were overpriced. 4. The “included” tour of Dubrovnik should have included a bus to take passengers to the old town. 5. There should be enough treats during the coffee and tea hour (11-12) so everyone has a chance to get a snack. 6. The staff were friendly. 7. The boat was well kept. 8. Our rooms were kept clean. 9. The price of wine (bottles and glasses) were overpriced. 10. The captain’s dinner was very nice. It would have been better if wine was included.
- Anonymous, 09/10/2024 18:36, Travelled with Family
Hi there, thank you for your review! We're glad to hear you enjoyed the friendly staff, cleanliness of the ship, and the Captain’s Dinner. However, we are sorry to hear of your disappointment with some aspects. In regards to the Wi-Fi, it is subject to download limits and coverage can be inconsistent while out at sea. We aim to provide as much informaiton for the excursions offered and details are transparently outlined on our website. We appreciate your comments on the coffee machine. Coffee and tea is available during saloon hours, with additional snacks upon request. We strive for competitive drink prices and appreciate your suggestion of including wine with the Captain’s Dinner. Your feedback is valuable, and we appreciate all your comments, thank you.
Swim stops were cancelled due to weather without consulting passengers. Some activities were cancelled either because of equipment malfunction. A better hostess would be good.
- Malcolm , 07/10/2024 06:54, Travelled with Family
Hi Malcolm - thank you for your review. We're glad to hear you found us to be a good company to travel with. For everyone's safety, we were sorry to see that a swim stop wasn't possible due to the unusually poor weather conditions, and we understand this affected your experience. We’re pleased to see that the hostess received all 5-star reviews for your departure. Once again thank you for your feedback.
Friendly staff. Well organized guides. Clean ship
- Anonymous, 02/10/2024 08:07, Travelled with Family
The cabins were cold and the first nigt on board the boat we could hardly sleep due to the chill in the cabin. We could not control the tempreture in the cabin. The cabin had lower standard than we expected. The food served on board was not good.Breakfast was good but lunch and grill could have been better.. I had the feeling during the trip that we were alwayes in a hurry. and the cykling tours not relaxed.Not much time for fotos or to observe the scenery etc. Nevertheless we enjoyed the trip.The staff was friendly and helpful at all times.
- Pall, 26/09/2024 17:53, Travelled with Family
Hi Pall, thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your trip and found our staff friendly and helpful, though we're sorry to learn that some aspects didn't meet your expectations. Regarding the temperature in your cabin, we’d like to mention that the AC units onboard also have a heating function. Our Onboard Rep would have been more than happy to assist with this, had they been made aware of your discomfort. We appreciate your feedback on the meals. While breakfast met expectations, we'll pass your comments on to our team regarding the lunches served. In terms of the cycling pace, our Cycle cruises are designed for the more active traveler who enjoys a faster-paced itinerary. However, for those seeking a more relaxed experience with plenty of time to take in the scenery and capture photos, we offer other options such as our Explorer or Elegance cruises. These might be more suited to a leisurely travel experience in the future. Thank you again for your feedback. We hope to welcome you back onboard soon for another adventure.
No snacks and coffee service only a few hours a day? Also couldn’t get a beverage while band was playing? Boat lost revenue during entertainment because couldn’t access the bar
- John, 17/09/2024 05:00, Travelled with Family
- Justin , 11/09/2024 08:40, Travelled with Family
Thoroughly enjoyed cruising the Croatian islands on our Dubrovnik to Split and return to Dubrovnik tour. Each port we stopped at represented a lesson in history. Thoroughly enjoyed our walking tour in Split and Dubrovnik with the local guides as well as the fabulous dinner with wine in Stari Grad at a local farm restaurant. Our morning swimming stops were a pleasure and the food served on the boat was divine. But there were negatives: 1. Our lower level cabins were adjacent to the engine room therefore when the boat left port early in the morning, no further sleep or talking could be had. These cabins were priced the same as the forward lower level cabins which seems unfair. 2. No itemised bar bills were provided so you had to assume that what you were billed for, you actually drank. 3. The boats internet was rubbish. 4. When rafted up at port with other boats, crossing over was difficult at times due to the height of each boat I.e. need individual ramps and not step up or down.
- Rosalie, 05/09/2024 14:17, Travelled with Family
Dear Rosalie, Thank you for your detailed review and for sharing both the highlights and suggestions on both of your tours. We’re delighted to hear you enjoyed the historical walking tours, the fabulous dinner in Stari Grad, and the divine food onboard, as well as the beautiful morning swim stops in lovely secluded bays. We regret to hear that there were some aspects that had an impact on your overall cruise experience. Regarding the noise from the engines, as our ships are small motor cruisers, the engines do make some unavoidable noise when in operation, similar to a running car. We understand this may affect travelers differently, but it is part of the small ship experience. We are pleased to advise that we received a total customer score rating of 4.4/5 for your week onboard. Regarding the bar bill, guests are welcome to request an itemised bill each day to track their consumption. The Wi-Fi can be temperamental as it is subject to download limits and can experience reduced coverage while out at sea. The ramps between boats are designed for ease of movement, but due to the unique designs of each vessel, some variations in height are expected - we appreciate your suggestion of individual ramps. We thank you again for all your feedback and hope you enjoyed the rest of your trip.
We had a nice trip on kingfisher. Our captain and hostess were nice and helpful on making our trip enjoyable. Thank you for a fun trip. A few recommendations yo improve the experience: 1. Please tell the guests to bring more cash for mooring fees and dinners. 2. It would be nice to spend the last night on an island vs split. You can just move check out to 10 am and that would really be a nice way to end the trip. 3. The 42 Lagoon catamaran only has 3 cabins if you use a skipper so that is an important description item as the skipper takes one of the cabins. When they sold us the catamaran they sold it to us as if it could sleep 8 people which is incorrect. It can only sleep 6 guests with a skipper.
- Jean , 22/08/2024 16:52, Travelled with Family
Dear Jean, Thank you for your review and for sharing your experience on Kingfisher. We're glad to hear that you enjoyed your trip and found the skipper and hostess helpful. We appreciate your recommendations and we agree that bringing extra cash is a good idea for mooring fees and dining, so that guests can prepare accordingly - we also outline this in our Pre-departure information provided. While we understand the desire to spend the last night on an island, late check-out is not possible due to the extensive safety checks and cleaning required before the next departure. Our website correctly states that this vessel has 4 cabins that can accommodate 8 guests. It's common in the sailing industry, particularly in Croatia, for the crew to use the salon area as a double bed if all cabins are occupied by guests. Thank you again for your valuable input, and we hope to welcome you on board again in the future.
I would have given this experience a 5* as almost everything was perfect with the exception of a few things. Beach towel for one person for the entire week is not acceptable. Changing of the bath towels every few days is also not acceptable. Breakfast time should be longer. Everything else was great !
- Cristina, 20/08/2024 17:31, Travelled with Family
Great way to see the islands and party through Croatia. Katarina our guide was so lovely, helpful and knowledgeable. Food was nothing special but our guide and the experiences they provided made up for it,
- Camille, 09/08/2024 17:08, Travelled with Family
We had a lovely time on board the Morpheus from 15th of July till 22nd. The holiday started a bit unfortunate due to a delay of our flight and as a consequence our luggage arrived a day later than expected. Our skipper Marco suggested an alternative route which made we could easily collect our luggage the following day from Trogir. We had a lovely trip, enjoyed the islands, Marco suggested a nice itinerary which suited our family needs. He was discrete when we wanted it and available when we needed it. Overall, a wonderful experience, definitely also thanks to Marco's professional attitude. We will definitely do this again. Best regards, Koen, Veerle, Lucas, Ella and Tess
- Veerle, 28/07/2024 14:50, Travelled with Family
The trip was terrific! The guests on board were great and the crew was fantastic. We had so much fun in all the ports except Vela Luca was a terrible port. The wine tasting was mediocre and expensive and the restaurant options and night life there were terrible. Also, the village meal in Korcula was terrible. The town of Korcula was fun with many great restaurants, including a Michelin star restaurant. I would have MUCH preferred to be on my own that night. Lastly, when pulling into Dubrovnik, it would have been nice if the boat passed by the old city before heading to the port.
- Anonymous, 25/06/2024 06:07, Travelled with Family
Pero and Branco were great - helpful, friendly, hard-working. We would love to sail with them again! We booked a twin (for our daughters) and a double room (for myself and my husband), but we were given 2 twin rooms, which was not ideal. We booked our trip well in advance and confirmed at the time of booking that we were reserving a twin and a double. The meals were great - however, I would love to see an option of a lighter lunch - maybe some good salads and a protein option, versus the heavy lunch meals. Anna’s lack of experience showed and it would have been nice to have someone who knew the history a bit better. Additionally, she would only give her daily update at the end of lunch, after dessert. If you skipped dessert, you missed the recap. It would be better for her to give the update at the beginning of lunch, as everyone was sitting down and waiting for the food. This way, people could discuss the excursions during lunch. Also, her directions & information were not great.
- Abby, 18/06/2024 04:27, Travelled with Family
Hi Abby, Thank you for your 4 star review. We are pleased to hear you found the Onboard Reps and crew helpful and friendly - your comments will be passed on to them. It's great to see your cruise rating received an overall score of 4.5 out of 5 stars. On some of our ships, the double beds can be two single beds pushed together to make a double bed and this was the case with your double bed cabin. Thank you for your kind comments on the meals served. We are pleased to hear you enjoyed this overall and we appreciate your suggestions for lighter options, thank you. That's a wonderful suggestion regarding the daily updates at the start of lunch. We appreciate your comments regarding your Onboard Rep, although we are a little surprised as this is one of our experienced Reps and our records show that she received ratings of 4.9 out of 5 for your departure. Thank you again for your comments and suggestions and we hope to have you join us again in the future.
Our guides were so kind,helpful and great knowledge of the islands.
- Dorothy , 27/05/2024 05:13, Travelled with Family
