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Our aim is to make working with Sail Croatia as easy as possible. We believe in transparency, avoiding surprises and helping to set expectations with you and your customers. This allows us to prevent disappointments and have happy clients onboard our ships.

Agents Summary
Customer service is important to us.

You can be sure that Sail Croatia will provide the very best standard of service to you and your customers.

We rely on word of mouth for our business.

Because of this, it’s vital that we maintain high customer service standards and positive reviews. Not quite convinced? Check out over 1,000 independent reviews on TripAdvisor.

We measure feedback from our customers.

Customer feedback is gathered weekly on every aspect of our cruises to maintain quality onboard. Features such as staff performance, food quality and ship facilities are all monitored closely to ensure standards are maintained.

Ease of selling to customers.

Cruise information is available online including up to date pricing, itinerary information and cruise inclusions.

Queen Jelena, Elegance Cruise Queen Jelena, Elegance Cruise
A 10% commission is available on Elegance Cruises! VIEW CRUISE
The benefits of booking with Sail Croatia
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Check availability over the phone, via live chat or submit an online enquiry.

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We’ll hold space for 2 days and set up an Online Account where you can manage the booking. Your commission is included as a discount on the booking.

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Secure the booking with a £50 deposit and organise other travel arrangements for your customers! Full payment is due 12 weeks before departure.

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A £50 deposit per person is required to secure the booking through the online account. Payment can be made via credit, debit card or bank transfer.

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Full payment is required 12 weeks prior to the cruise. We’ll remind you via email when full payment is due from your customer.

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Once full payment is received, pre-departure information will become available in your Online Account. You can then pass this along to your customer.

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Prior to check out, all guests are asked to complete a feedback form about their experience onboard.

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A summary of your customers experience onboard will be emailed to you directly.

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Have peace of mind that your customers are experiencing high service standards onboard, ensuring repeat business for your organisation!