What Health and Safety Measures Will be In Place in Light of COVID-19?
What are Elegance Cruises?
Sail Croatia takes the health and safety of our guests and staff seriously and as such we will be implementing
measures onboard our ships to limit and prevent the spread of the virus. In line with Government guidelines,
our staff members have been trained to adhere to strict Health and Safety procedures and policies until
measures can be relaxed.
Upon advice from the Croatian Institute for Public Health, please expect the following measures to be in place
throughout your cruise:
- Check-in will be conducted outdoors in a specially designated area
- All ships will be thoroughly cleaned daily, as well a final disinfection process occurring prior to guest
- Staff will wear appropriate PPE when working around our ships and guests. This may include masks whenever
distancing guidelines and gloves whenever touching surfaces
- Hand sanitizer will be available on all ships and is required to be used whenever boarding
- Social distancing measures will be in place in accordance with government guidelines
- There will be spaced seating for meal services and longer service of meals
Due to the unique nature of the space on each ship, risk assessments will be conducted that are specific to
each layout and additional measures may be implemented onboard to cater for each space.
Whilst we will endeavor to do our very best to reduce the spread of COVID-19, please recognise that there is a
clear risk of the spread of the disease whilst on holiday. Our aim is to keep our guests safe and Croatia free
of the spread of the virus. We kindly ask for your support throughout this process. Our measures will continue
to be updated in line with best practices and Government guidelines. If you have any questions, a member of
our Sales Team will be able to assist you.
What time do cruises start/finish?
Elegance Cruises are our most luxurious cruises, aimed at couples and mature travellers looking for a mix of
sightseeing and relaxation. These cruises sail on a 7 day Split return (South/North), or one way departure,
from April to October, exclusively on our top of the range ships, offering the highest level of luxury and
Are transfers between the airport and the port included?
The Elegance cruise departs on a Sunday at 13:00 from either the Split or Dubrovnik harbour. The ship returns
to Split/Dubrovnik on a Saturday afternoon, with the last night of the cruise spent in Split/Dubrovnik. You
are able to disembark the ship after breakfast between 8am and 9am on Sunday morning.
What ages are onboard the ship?
As part of your Elegance cruise, transfers are included between the airport and your hotel, or straight to the
ship on the start day of your cruise. Transfers from the ship to the airport are also included on the last day
of your cruise. Please advise your flight details (flight number, arrival/departure time) at least 5 days
before departure by emailing our Reservations Team on [email protected] Once we have this information we
will be happy to arrange these for you.
What are the cabin arrangements?
The minimum age onboard the Elegance cruise is 18. If you are looking for a Sail Croatia experience with
children younger than 18 years old, you may be interested in our Private Yacht
What is the difference between Above Deck and Below Deck cabins?
Cabins on the Elegance cruise are our most luxurious and spacious cabins, consisting of a Twin or Double bed,
ensuite and air-conditioning. Twin or Double bed cabins are confirmed during the booking stage, so please let
us know your preferences. On some ships, we also have Triple cabins available. Triple cabins consist of a
double bed and a single bunk, and we provide a 10% discount per person. Each cabin is approximately 10-12
square meters (including the ensuite).
I am travelling by myself. Is there a Single supplement?
Above Deck cabins are located on the main deck of the ship and may have internal or external access. The Lower
Deck cabins are situated in the hull of the ship and are accessed via stairs from the main deck down into the
hull. The Lower Deck cabins are slightly more affordable than the Above Deck cabins, however they are usually
slightly larger in size as there is no walk-way around the outside. They are also often cooler and quieter in
the evenings. The main benefit with the Above Deck cabins is that they are on the main or upper deck, easily
accessible without having to use the stairs!
|Above water level
||At water level
|On the main deck
||Below the main deck
||Cooler during the hot months
||Generally larger cabins* (due to lack of walkway)
||Lower in price
*Dependent on ship, see ship plans below for more details.
What meals are served onboard?
If you prefer to have your own cabin, you can pay a single supplement which is 50% of the one person price. Please note single
supplements are not applicable on Special Offers or discounted cruises. Alternatively, we can match you with another solo
traveller of the same sex onboard the ship.
I am a vegetarian or have a special dietary request - do you cater for me?
Each morning the onboard cook will prepare a buffet breakfast, complete with hot and cold dishes. A
traditional three course lunch is also served daily, prepared by the onboard cook. Two evening meals are
included on all Elegance cruises; a Captain's dinner (complete with entertainment) and a Traditional Village
Dinner. On the other evenings, we encourage you to explore the local towns and experience Dalmatian cuisine.
Your onboard Tour Manager will be able to offer suggestions on the best places to eat at each destination!
Are there any local payments that I need to be aware of?
Our onboard cook is able to cater for vegetarians and travellers with special dietary requests. If you are
allergic to certain foods, please specify in advance what this includes. We will note this so the cook can be
What type of luggage should I bring?
A local payment of 30 Euros per person is payable onboard your Sail Croatia Cruise. This payment incorporates
port fees and tourist taxes throughout the week and is subject to change.
Will I get to visit the Blue Cave as a part of my cruise?
If you’re joining us from within Europe, we highly recommend limiting your luggage to one suitcase; however,
we understand that this might not be possible for international travellers who are flying in just for the
cruise, or on extended trips. In most cabins, you will be able to store bags under the bed; however, in the
case of excess luggage, please ask check-in staff to give you additional information about possible storage.
Am I able to use the jacuzzi onboard 24/7?
A visit to the Blue Cave in Vis is dependant on weather conditions and your itinerary. If conditions allow, an
optional visit to the Blue Cave will be offered. This activity is not a part of your booking with us and
therefore Sail Croatia shall not be deemed responsible for any damage, loss or dissatisfaction related to the
Blue Cave visit.
How does Sail Croatia contribute to sustainable tourism?
You’re welcome to relax in the onboard jacuzzi throughout your cruise. Please note that the jacuzzi may not be
available at all times due to conditions such as electricity consumption, fresh water usage onboard and
Sail Croatia is committed to sustainable tourism and eco-friendly practices. To find out more on what we’ve
achieved so far and our goals for a sustainable future, check out our sustainability report here.