Comfortable cabin. Tasty food. My food preferences were accommodated. Nice tours were organised. Tour operator was pleasant and accommodating. Standard of wine was good.
- Denise , 16/09/2025 15:39, Travelled Solo
First of all, let me say that the people involved (crew, etc.) were excellent. I have no problem with any of them. Our cruise director was especially friendly and personable. Plus, I found Croatia to be a most beautiful country. That said, it was not one of my favorite trips. I found most places we stopped to be glorified "tourist traps." Most things were far too expensive, and we were constantly confronted with cost after cost for anything we might want to do. I think that should I ever return to Croatia, I'd probably pick one or two places and spend more time exploring more than just tourist trap stuff. I guess that could be said, however, for many such cruises, etc. Have traveled to several countries, however, this will not be considered one of my favorites.
- Kenneth, 15/09/2025 10:23, Travelled in a Couple
- Anonymous, 15/09/2025 07:45, Travelled in a Couple
Good host, good food and great itinerary.
- Nigel, 15/09/2025 07:38, Travelled in a Couple
We had an amazing time. The staff, excursions, service and food was 5 stars but I gave the survey 4 stars because of the condition of the boat. This boat needs maintenance and upgrades.
- Anonymous, 15/09/2025 06:54, Travelled in a Couple
We were on the Esperanza which is an excellent facility. The food and service were outstanding. I think every port stop should include a walking tour. I think it would be good to have the boat docked while we are at lunch so you could walk off immediately after lunch. Our cruise director Mia worked very hard to keep everything organized. Unfortunately she is difficult to understand as her speech is very rapid fire. The guests got to know each and all were friendly. Lovely overall experience!
- Scott, 10/09/2025 06:47, Travelled in a Couple
Lovely boat, comfy bed and cabin. Very relaxing on board and nice stops along the Split North route. SC rep was excellent as was service on board. Food was a bit hit and miss but Croatia not renowned for its cuisine. Warmed plates would help
- Nigel, 09/09/2025 14:06, Travelled in a Couple
Sailing on the Olimp with Sail Croatia was, overall, a very good experience. The boat itself was fantastic, and the crew were excellent. However, a couple of things did take the shine off the trip. Firstly, in the cabins there’s a constant whirring from the extractor fans throughout the night. The air-conditioning is fine, but these bathroom fans never switch off. We asked for them to be turned off, which they kindly did on the first night, but for the rest of the week we had to put up with the noise—such a shame. Secondly, breakfast was always served in the dining area, which is air-conditioned, but with all the doors kept closed the sound of 30 people chatting becomes deafening. It seems such a missed opportunity not to let guests spread out onto the aft deck, where there’s fresh air and space for the noise to dissipate.
- Andrew, 09/09/2025 08:10, Travelled in a Couple
The itinerary was well plannned with excellent leaders. I especially enjoyed the bike routes and swim spots! The food was good but the coffee was not acceptable! I would use Sail Croatia again!
- Henry, 08/09/2025 06:04, Travelled in a Couple
We really enjoyed our week on the Almissa, all of the crew were very friendly and professional at all times. The breakfast selections were excellent and most lunches delicious and big servings. The boat was kept very clean at all times. Only negative for us was that we would have like clean towels supplied more frequently as they were only changed once. Also a bath mat supplied for the slippery floor in the bathroom. We would recommend the Almissa & Sail Croatia & would love to book again in the future... Kind Regards to the team!
- Anonymous, 07/09/2025 06:12, Travelled in a Couple
our guide, Vedran, combined with the absolutely lovely ship Queen Jelena and it's expert captain/owner (Gordan? sorry), combined for a wonderful experience. Exploring the Dalmatian Coast this way was amazing and everything we hoped it would it be, and was so much more. Vedran informed, educated, coddled and tolerated all of us crazy tourists with grace, humor, and bottomless patience. The captain found us the most beautiful swimming spots each day, and navigated through the islands so smoothly, especially during the few rough waters we had. The boat is absolutely beautiful, comfortable, and relatively brand new (2018)! My only quibbles would be with the kitchen. The Captain's dinner was one of the best meals we had in our 2 weeks in Croatia (and probably the most fun!), and all the lunches were lovely (though the chef could have used a lighter touch with the tuna steaks and racks of lamb to better represent his skills). We just wish the breakfast window was longer and less rigid.
- Peter S, 06/09/2025 12:12, Travelled in a Couple
It was my first time on a cruise and also my first time in Croatia. I was a bit nervous at first, but it turned out to be a lovely experience. I was surprised, however, that the age demographic was much older, and there wasn’t really anyone my age. I also expected the hiking to be more challenging, but it was quite slow and leisurely—which did suit some of the group. That said, the crew and tour guides were incredibly welcoming, and I really enjoyed meeting everyone on board. They did their best to make sure we had a great week in Croatia, and I’m thankful I took the risk and tried something new. Overall, it was a fun and memorable adventure!
- Anonymous, 02/09/2025 14:44, Travelled Solo
I had an amazing time on sail Croatia, it’s absolutely stunning and an experience I will never forget. The guests on my boat and the staff made this experience truly unforgettable. Our chef Darren was AMAZING, he made the most incredible vegetarian options going to so much effort even though I was the only vegetarian on board! Our guide Ante was kind and approachable with any questions, and truly wanted everyone to have an amazing time. Having a local guide like Ante made such a difference as he had so much more insight and knowledge than a foreign guide would be able to have. The only reason for a loss of a star was a cleanliness issue on board, but other then that it was perfect!
- Anonymous, 02/09/2025 10:29, Travelled Solo
Best way to explore Croatia! The staff made me feel very welcomed and safe.
- Michael, 01/09/2025 16:32, Travelled Solo
The week was amazing cruising through the islands, stopping to swim each day and exploring the cute towns. The crew was really friendly/fun (our host was Dino) and the rooms were far more spacious than we expected. One thing to note was that the excursions weren’t included in the booking cost so we ended up spending quite a lot more on doing the activities (30-60 euro pp on each activity). They provided heeeaaaps of food for breakfast and lunch and catered to my dietary requirements (gluten free as I am coeliac) but unfortunately the desserts were pretty sad compared to everyone else’s - usually packet custard/mousse with fruit or just fruit alone :(
- Zara, 01/09/2025 08:30, Travelled in a Couple
Great diversity of cycle routes and port stops. Guides were great! Boat crew also great. Meals lovely but would have preferred dinners rather than lunch as I wanted a swim, shower and nap after my cycle rather than having to sit for two hours in a stuffy fining room in the middle of the day. The bed was so hard that I longed for morning to come.
- Mab, 30/08/2025 06:53, Travelled in a Couple
I had the most amazing time on my sail! I was travelling solo and we had the best group of people, I made such amazing friendships. Lovre was so awesome! Very knowledgeable on each stop we made, he was kind, compassionate and made the experience so much fun! I highly recommend!
- Beth, 29/08/2025 09:21, Travelled Solo
We had a really lovely time. We were lucky enough to only have 16 people on our boat which meant we had lots of space and there was no issues getting deckchairs etc. I would imagine that with 40 people on board the boat would feel a little cramped, and getting a deckchair might be something of a challenge. The boat itself is beautiful and well looked after. The staff were really lovely and very accommodating. Unfortunately, the food was not good and certainly didn't math the price point. This was an opinion was shared by many of the other guests. Besides this, everything else on the boat was great. The Itinerary (Split - Dubrovnik) was great. The stops were beautiful and the excursions offered were on the whole really great. Overall it was a great experience and we had a lovely time.
- Sam, 28/08/2025 00:27, Travelled in a Couple
The boat (Queen Jelena), the intinerary from Dubrovnik to Split, the regular swim stops and the food, was all outstanding. However, I also did not feel like I needed a full 3-course sit-down meal in the middle of the day EVERY day. Our tour leader was informative, helpful and lovely. Perhaps the only disappointment was that the boat was half full (in July??) with 12 other passengers : 3 couples and the rest retired single and/or divorced women in their 70s. (I still work and was holidaying solo for a break and some fun). By the 4th night I was feeling trapped in the slow lane and trying to avoid the "horrible ex-husband" stories.. That said, I do recommend Sail Croatia, and I understand you cannot control who books a tour at the same time as you. However I found the Elegance cruise to be better suited to travellers seeking a slower pace.
- Anonymous, 19/08/2025 14:30, Travelled Solo
We love the islands and met new friends. The cycling was fun and the meals were good.
- Chris , 18/08/2025 05:37, Travelled in a Couple
I enjoyed the week, our leader Vin was very good. I thought there were a lot of hidden costs not very transparent when booking the trip, we had way more inclusions with our last tour we attended with a different company and felt we got more moneys worth with them. Also disappointing that we missed out on two stops due to weather which is understandable however when other sail Croatia ships still go despite what we are being told it does raise some questions. The last day in particular we docked into Dubrovnik port a day early due to weather conditions and then missed out on our swim stop the next day as port authorities wouldn’t let our boat leave? We then found out other sail Croatia boats left for there swim stop which didn’t make much sense, the crew weren’t very transparent with us on the why. The whole last day of our trip was spent docked up, we were told we could go to the beach but then we had to pay 20€ for an uber to get there, frustrating when you pay money to be on a boat.
- Alison, 13/08/2025 06:49, Travelled in a Couple
Hi Alison, thank you for taking the time to review your cruise with us this season. I'm very pleased to read that overall you enjoyed your time in Croatia with us and that your Representative Vin made a positive impression! It is a shame to hear that you have come across hidden costs on your cruise, as we aim to set the right expectations for our guests. Guests can find what to budget for in their Pre-Departure Information as well as the FAQ section of our website - and inclusions are readily available on our product pages online. We understand changes to the itinerary can be frustrating, however these changes are made at the Captains discretion and usually down to safety reasons. We do hope you left with good memories of Croatia and we truly value you taking the time to provide us with your feedback, Alison!
Sail Croatia was so much fun. I was there solo and there weren’t many other solo travellers but it was so easy to make friends cause everyone was so welcoming and awesome! The crew were PHENOMENAL, great meals attentive waiter (that even rang the bell for us multiple times!). The only thing to be mindful of is there were lots of little cash payments for bus transfers that were optional but also the only real way to get into some cities so it added up. Honestly I would recommend Sail Croatia to anyone it was fantastic!
- Sarah, 13/08/2025 04:35, Travelled Solo
I loved how comfortable was. Arriving as a sooo traveller it was scary. But the boat felt like home. I also love how it was definitely worth your money. Breakfast and lunch included! really made things easier. We also had sm time on our hands. I loved going out. Our tour guide was so funny and definitely made it memorable. And we had such a beautiful crew. I got very lucky last week. Now I’m left with post Sail Croatia depression.
- Nadia, 06/08/2025 09:04, Travelled Solo
We really enjoyed our time on the Salve Di Mare. The locations we visited were beautiful! Absolutely stunning. Our cruise director Dino was friendly and informative. The staff were also very friendly and helpful. I wouldn't say anyone went above and beyond though. The rooms were nice and always cleaned well. The cruise is expensive and we really do not believe that is was worth the price we paid. The food was average at best. Well cooked, but boring. Breakfast was front 8 -9.30 with zero flexibility. No food or options for food is offered between breakfast and lunch. So if you miss breakfast, bad luck. Lunch was a 3 course meal and although I eat everything, my partner doesn't eat fish and instead received a piece of 'stuffed' half zucchini instead. During swim stops, which were again, stunning! While on the top deck reading a book, no one ever came up to ask if you'd like a drink! I found that the most puzzling. Wouldn't you want to make money?! Hard to give 3 stars, we loved it!
- Luke Carvell, 04/08/2025 08:10, Travelled in a Couple
The ship was immaculately fitted out, crew were friendly, helpful and courteous. Food was substantial and generally good standard. But not gourmet as photography on brochures suggested. The islands were interesting and great to explore, however, a couple had very little to keep us occupied and exploring( notably Brac). Sail Croatia events coordinator was always helpful and available to help and plan for each stopover.. We felt that more entertainment in evenings even one more early on in cruise would have brought guests and crew together . The evening dinner on one of the islands was extremely disappointing, both for location and the meal itself.
- Peter, 29/07/2025 15:00, Travelled in a Couple
The weather was very good, the boat was very clean, the Captain & crew were hard-working, friendly, helpful and professional. And our fellow passengers were great. The variety of tours on offer was good. We would have liked one night at anchor in a sheltered bay. And we would have preferred longer breakfast time from, say, 8am to 10am. The bed in our cabin wasn’t very comfortable, too hard a mattress for us. However all-in-all we had a great trip and we would recommend it to others.
- Michele, 22/07/2025 12:47, Travelled in a Couple
My second Sail Croatia holiday and just as good as the first. I chose the Split Northern Cycle Tour to explore some new places and more of some of the places I'd visited previously, It was a great trip with an excellent multi national bunch of people on board. We were well looked after and the rides were excellent, scenic, varied, interesting and challenging but do go for the e-bike option unless you are a serious bike rider!
- Peter, 22/07/2025 12:45, Travelled Solo
It was really good just wish we had longer swim stops and better food
- Ally, 21/07/2025 20:12, Travelled in a Couple
Our trip was good overall. The boat was fantastic, and the crew did a great job. The swim stops were good fun for the first few days, but it got a bit repetitive after a while, especially when it goes for multiple hours. This however also means we get limited time at each destination. Just enough to have dinner before the sun sets, walk around a little, and then the boat is off by 7 or 8am the next morning. Also, we booked the explorer cruise thinking it wasnt the young party cruise, nor the golden oldies cruise. We were hoping for a mid age crowd with like minded people - this wasn't really the case. I will say though however, the people we did share the boat with were all a pleasure. It delivered what was advertised. But if I knew then what I know now, I'd probably just have booked my own trip through croatia, giving us more time in locations where we want to be and not wasting days at locations with little to offer or waiting to dock.
- Frank, 21/07/2025 15:18, Travelled in a Couple
Daily meals were fantastic, swim stops beautiful, scenery was amazing. Tours were good, but costly so decide what is most important to you. Crew and guides went beyond to ensure we had a fantastic time.
- H, 21/07/2025 08:19, Travelled in a Couple
We had an amazing experience overall and truly enjoyed every moment of the trip! One of the standout highlights was our guide, Nour. She was absolutely fantastic—extremely well-organised, kind, professional, and always went the extra mile to make sure everyone felt comfortable and informed. Her knowledge and calm, friendly presence really made a difference, and we felt very well taken care of throughout. The excursions were varied and really well thought out, offering a great mix of activities to suit everyone. The rooms were also excellent—clean, comfortable, and a lovely place to unwind at the end of the day. If we had to mention anything for improvement, it would be the price of the drinks on board, which felt a bit high, and we would have loved more opportunities for swim stops, as those moments in the water were some of the most enjoyable. That said, it was a fantastic trip overall and Nour’s guidance truly elevated the whole experience. Thank you for the wonderful memories!
- Gabi, 17/07/2025 00:36, Travelled in a Couple
Great way to see the country! Experience different towns and landscapes with others from around the world. Your guide helps in bringing you to unique spots that you would otherwise not know to check out. One of the best trips my partner and I have ever been on!
- Andrew, 15/07/2025 16:16, Travelled in a Couple
I had such a fun week aboard the Penelopa navigator cruise! From amazing food, stunning scenery, daily swim stops, free time exploring the towns, optional excursions and of course daily happy hour and clubbing, it was a great way to see and experience Croatia. Shout out to our amazing crew especially our bartenders/waiters Charlie and Ivan, our chef Robbie and captain Big Daddy and his wife and dog Daisy who worked hard to make the experience extra special. Grateful for our rep Lovre who kept us all organised and in check. He really came out of his shell by the end of the trip and felt like one of the group, making an effort to have fun and socialise with everyone. My highlights of the week were the buggies in Korcula, the bikes in Mljet national park, the daily swim stops and many of the clubs. Only let down was the boat itself being so old and run down - the below deck rooms were tiny and hot and there were not enough showers for the amount of people on board. Doors did not lock.
- Emma, 09/07/2025 12:26, Travelled Solo
Actual boat was a lot of fun but ended up with a 50 euro fine on the way out of Croatia because my stay on the boat wasn’t declared in the different places
- Riana Coshott, 08/07/2025 08:50, Travelled Solo
Thank you very much for your 3 star review! It is wonderful to hear you had fun onboard one of our cruises. Upon checking with our Operations Team, we learnt that indeed there was a technical issue onboard and the registration sadly didn't go through. We do truly apologise for the inconvenience and we have promptly arranged the refund for the cost of the fine. We do appreciate your understanding and hope to have the opportunity to welcome you again.
The trip was well organised and the staff aboard, excellent. Our tour guide/organiser kept us well informed.
- Phil , 07/07/2025 11:02, Travelled in a Couple
I liked the ship and most of the itinerary
- Miriam , 07/07/2025 08:15, Travelled Solo
This trip aboard the Mali Luka was amazing. We are big time cruisers and usually sail with big ships like Princess. We've done one Viking cruise but this one was so amazing. There were only 28 total passengers and we all got along great; it's like they hand picked people that all had the same outlook and personality. The rides each day were to the most beautiful areas I've ever been to. The e bikes made even the steep uphill climbs easy. We were given options on some of the days to stop or to continue our rides (some even choose to not go on some at all). Our ride crew Miranda and Matilda were so great; always looking out for us and keeping us safe with perfect pacing. Sitting on the top deck while we cruised along was my favorite part. We choose the bottom deck cabin which was super small and tight. No complaints by anyone on any level about noise from other ships. The crew worked very hard (not super friendly but friendly enough). Captains dinner was nice; very nice guy.
- Nicole , 07/07/2025 05:45, Travelled in a Couple
Romantic Star Cruise (June 21-29, 2025) Pros: -Ship was new and clean. -Swim stops were perfect. Cons: -Staff, except guide, looked unhappy (no smile). -Cleaning day didn't do a good job cleaning. Towel were not changed in the 7 days' stay. -Food was OK, not interesting. -Coffee and juices were charged if consumed outside the 1 hour for a meal time - outrageously cheap!! -Captain's dinner (lame) and dinner in town were had in Hvar, so we didn't get to eat out in beautiful Hvar. They should have been held in Dubrovnic (where we stayed 2 nights) and Planikovak (which didn't have good restaurants).
- Eunjae, 02/07/2025 16:15, Travelled in a Couple
Hi Eunjae, Thank you for your 4-star review. We are pleased to hear you enjoyed our clean and well-maintained ship, as well as the beautiful swim stops – both are highlights we take great pride in. We also appreciate your comments regarding staff experience, cleaning service, and dining arrangements. These have been reviewed by our team and improvements have already been implemented, as reflected in recent customer feedback. We value your constructive feedback and hope to welcome you again in the future with an even better experience.
The boat itself and bar staff were amazing. The tour guide was late on ship which was fine but when we all boarded she didn’t introduce herself until later that evening and no one knew what was going on a many hours. She only really interacted via WhatsApp to give us a plan of the day but wasn’t until midday so it felt quite unorganised and I didn’t love not knowing what we were doing. She spent a lot of time on her phone, smoking and vaping and wasn’t interactive besides the “crew talk”. I wish it was a bit more organised. However besides that, the bar man kept us up to date always and was very nice and chatty.
- N/A , 28/06/2025 05:53, Travelled Solo
Hi there, Thank you for taking the time to share your experience with us. We’re pleased to hear that you enjoyed the boat experience and found our bar staff amazing and engaging throughout your cruise. We regret to hear that you felt the cruise was not as organised as expected and that your experience with the tour guide didn’t meet your expectations. Your comments are important to us, and we truly appreciate you highlighting these aspects. This is not the standard we strive for, especially as we hold our team to high expectations in both professionalism and guest experience. We have shared your feedback with our Operations Manager for review. It's worth noting that the tour guide on your cruise has consistently received high ratings throughout this season, including a 4.98 out of 5 for this particular departure. While it’s clear that your personal experience differed, we value your observations and will use them as part of our ongoing efforts to ensure a consistently high standard of guest interaction and communication. Thank you again for your feedback — we’re always looking to improve and truly appreciate your input.
Pros: Crew was great overall. The bartenders/servers were fantastic. Breakfast was fine to good and met expectations. Croatia is a beautiful country and our tour guide/runner was a local that was very knowledgeable in this aspect. Cons: Lunch was in general, underwhelming for the cost. My wife is a health nut, and I saw her salt food for the first time in my life. When paying this premium on price I would expect the food to be more elevated, or at least more enjoyable. The video implied more access to the boat than we received. Several small requests - like opening windows, screens, etc were denied and the requests themselves often felt as if we were asking the staff to move mountains. Tour guide was not particularly friendly, often had condescending responses to guests, & occasionally left out vital info when visiting particular islands (i.e cash only). Unfortunately, the experience on the cheaper options is probably more reflective of the value you receive on the Elegance line.
- Kyle, 20/06/2025 02:30, Travelled in a Couple
I wish we could visit the ports in the morning instead of being on the boat. The weather was so hot we just didn't want to go out exploring the port until 7PM. Food and crew on the boat were excellent, as well as our Sail Croatia rep really trying to make the afternoon excursions work smoothly.
- Matthew, 17/06/2025 22:08, Travelled in a Couple
Great service, wonderful swimming spots and good food all blended to make the trip fantastic!!
- Georgina , 17/06/2025 19:11, Travelled in a Couple
The boat was comfortable, the food beautifully prepared the shore stops were very interesting and we had a very organised cruise director. We were lucky to only have a small group of 18 on a boat that caters for 36.. The spoilers were the boat crew did their job efficiently but nothing more. There was never a smile or any other pleasantries. Only Dragon ever engaged with anyone. It often felt awkward. It was the first time we have encountered this on our many cruises. Also, it was pretty savings to only have coffee available from 7.30am and only instant coffee available for free at morning tea. If we wanted an express it cost €5 which is exploitation when on sure we had many coffees for less than half that price.
- Dina , 17/06/2025 08:14, Travelled in a Couple
This cruise was so fun. The group of people on board were incredible and many became friends by the end of the trip. Dino, who was the guide was incredible, very funny, helpful, and gave some great recommendations/suggestions for things. I loved how it was set out - breakfast, then swim stop in the morning, lunch and then exploring the town in the afternoon. The only downside to that is that in the summer months it’s quite hot exploring town in the afternoon and since the boat leaves early next morning you may feel rushed. The reason I didn’t give 5 stars was because while they were as accomodating to dietary needs as possible, the food was below average for me being a vegetarian. Meals were undercooked and not well balanced. The non vegetarians said their food was great. Overall, I would recommend this boat if you want relaxation, exploration and a great time.
- Vee, 16/06/2025 06:23, Travelled in a Couple
I enjoyed the swim stops. My room was nice, although the last full day the tanks definitely needed to be changed, as I had a room below. It would have been nice to have the names on the back of the bikes. Most people came in groups, We did not come in a group, so, we had to keep asking people their names. The Josic was very professional. I was not sure what Calam's responsibilities. The bar was very expensive for the extremely short wine pour. It was discussed by most passengers on the boat. Lunch was heavy. Maybe better to have dinner? This would allow people to relax a bit after the ride. The last two rides were short. Often I was not quite sure where we were going to stop. It did not follow the brochure. Captain said we needed to stop in different places.
- Anonymous, 14/06/2025 16:44, Travelled in a Couple
1) Omit overnight on day 7 of trip. End the trip after lunch on day 6. This eliminates unreasonably early check out on day 7 and also makes it easier for a guest to check in to their hotel in DBV without having to wait until 12:00 or 13:00 check in time. 2) Onshore excursion options need clear explanation in pretrip communication. Example: I was not told that a scenic bus tour and a walking tour of DBV was available, so I booked them in advance with Viator. If I had known I would have gone on the onshore excursion instead. 3) Include the use of one pannier on the bike. 4) Include written instructions for charging the bike battery and operating the ebike. 5) There were three outlets in the cabin. That is insufficient to charge two bike batteries plus two phones plus hearing aids, etc. A simple multi-plug adapter can fix this issue. 6) Guide must not make promises he doesn't keep. Example: A military tour was promised on one island (Vis?) but was never delivered.
- Tom, 11/06/2025 07:21, Travelled in a Couple
Hi Tom, thank you for your 3-star review. We also appreciate your detailed positive feedback and we’re so pleased you enjoyed the cruise and would recommend us. Guests are always welcome to disembark once the boat docks at the final destination, should they prefer to end their trip earlier. Your comments about the pannier, charging instructions, and multi-plug adapters are appreciated and have been passed to our Operations Team for review. While our guides provide information at the daily briefing based on the cycle schedule, some activities, such as onshore excursions or optional tours, may be subject to change or availability. We regret that the expectations around the military tour and Dubrovnik excursion options were not met - we appreciate your comments. Thank you again for your review.
The staff made it a really great trip especially Max. Ivana’s knowledge of the area and her help was exceptional.
- Anonymous, 10/06/2025 13:17, Travelled in a Couple
While this was somewhat of a good experience, there was too much down time, internet reception was extremely poor and whilst the crew were friendly enough they did not seem to want to go above and beyond, then at the end of the cruise, we were nearly shamed in to giving a tip, it was most uncomfortable.
- Anonymous, 10/06/2025 00:24, Travelled in a Couple
Hi there, thank you for sharing your feedback regarding your recent experience with us. I’m glad to hear that you found some aspects of the cruise enjoyable - this is wonderful to hear. Our Explorer cruises are designed to blend socialising, sightseeing and relaxation on board. You will find in your Pre-Departure Information, more details on Tipping In Croatia. Tipping is not compulsory in Croatia, however, it is customary, and if you are happy with the service onboard, tips are very much appreciated. Your comments will be passed onto our team in Croatia and we appreciate your insights as they help us improve our services. We want to thank you for joining us this season in Croatia!
Whilst I enjoyed the Sail Croatia cruise, it was disappointing in a lot of ways and I definitely wouldn't do it again. The crew and boat/activities manager were fantastic. They were super friendly and helpful. Shout out to Ivana who was amazing! The food served on board was average for I would have expected for what we paid. The boat lacked atmosphere in the sense that they dont play music, which in Croatia I read that music is a big part of their culture so I expected to have the ambience of soft Croatian music playing whilst on the boat, towards the end they started to play some after getting the hint. I am disappointed that Hvar is listed on the website that it has an "incredible nightlife". The island has since changed but should not continue to be faulsely advertised by SailCroatia. I also find it offensive to be expected to give tips after dropping $6,000 aud on a cruise, Sail Croatia you should pay your excellent staff a proper wage and not expect tourist's to do it for you.
- Mikaela , 09/06/2025 14:42, Travelled in a Couple
Hi Miki, Thank you for your review. We're pleased to hear you enjoyed your Sail Croatia cruise overall, especially your fantastic Tour Manager, crew, and the facilities onboard, which exceeded your expectations. We have a thorough process in place for handling complaints onboard, which includes raising any concerns with your Tour Manager and, if needed, escalating them to our customer service team so we can address them promptly. This process is outlined in your pre-departure documents and on the Sail Croatia app. We’ve reviewed our internal records and found no report of your concerns during the trip, and it appears the complaints process was not followed. Unfortunately, we’re unable to resolve issues that aren’t brought to our attention at the time. We’re sorry to hear the food wasn’t to your liking. We’ve reviewed feedback from your specific cruise and found the average food rating was 4.3/5 from fellow guests, though we understand experiences can vary and appreciate your input. Your comments regarding the music onboard have been shared with our operations team for review. Hvar is well known for its nightlife, beaches and waterfront restaurants, and offers well-known spots like Hula Hula Bar and Nautica Bar (famous for their flaming Jäger trains), along with a range of other vibrant nightlife options just a short walk from the port. Information on tipping - including guidelines on etiquette and suggested amounts - is available on our website, in pre-departure documents, and on the Sail Croatia App. Given the information provided in advance of your cruise, we were surprised to hear that the tipping process was unexpected. Tipping, while not customary in countries like Australia and New Zealand, is widely practised and appreciated in Croatia and across Europe. Many locals rely on the summer tourism season to earn the majority of their annual income, and while we pay all our staff a fair and competitive wage, tipping is a customary and appreciated way to acknowledge good service. It’s always optional but very much valued. Thanks again for taking the time to share your feedback.
- Steven, 09/06/2025 14:09, Travelled in a Couple