Wonderful, beautiful scenery ! Marin & Johnny were the perfect pair and excellent guides delivering 5/5 stars! Marin's historical knowledge was impressive; he was a mine of information and great local recommendations, he really took care of everyone! Johnny gave us the best restaurant recommendations or tips of where to go. Some of the bike rides took us up very steep hills and windy roads close to the cliff edges and while the views were beautiful I'm scared of heights, but luckily Johnny was there to support and kindly encourage me down, he was lovely! Kerim our bartender was very attentive & our food was good! Our ship was immaculate but it was older so while we had an upper cabin our bed was positioned up against the wall so I had crawl over the bed to get to my side. It wasn't the end of the world but we felt like we were camping :) which is why I am giving this review 4 stars! I'd highly recommend this trip, all the islands we visited were amazing and we loved Croatia!
- Anonymous, 15/06/2026 06:04, Travelled in a Couple
Our cruise with Sail Croatia was lovely. The biking was a bit more challenging & athletic than anticipated, so we were happy to have e-bikes. But our tour guides Marin & Natasha were knowledgeable & skilled so we always felt safe. Daily rides lasted 3-6 hours, the latter with added excursions. Some on quiet remote roads, but a few on rather busy thruways. I'd suggest offering a more leisurely bike option with site-seeing stops (we did coffee & beach stops but they were very brief) The boat itself was basic but comfortable (premier class). Our room was adequate & clean, with a large bathroom, plenty of hot water & AC. However there were some lacking amenities such as a comfortable lounge area away from the wind when at sail, with seating enough for everyone on board. We were also expecting sun loungers on the top deck, but there were just a few plastic chairs. Lastly the buffet breakfasts were wonderful, but not the plated lunches. I'd suggest offering buffet instead.
- Anonymous, 10/06/2026 14:55, Travelled with Family
Fantastic, loved the island rides especially in quiet places. Amazing coastline and beautiful views. Great guides and staff. Things that need improvement . 1 needed softer mattress 2. A system to log guests on and off securely so no-one can get left behind. 3. Give all info before getting off to start riding to save confusion. 4. Do not rely on apps as not all can use mb phones when traveling & riding. 5. Self serve Tea and coffee should be available free to guests.6. Meals do not need to be so formal or take up so much time. 7. Bikes need bells for safety and small panier bags to carry items securely.
- Anonymous, 10/06/2026 08:00, Travelled in a Couple
We enjoyed the bike rides, the sceneries were beautiful. The e-bikes worked very well. The group was a bit too large, a bit squeezed on the boat. The meals were excellent but we would have liked at time more buffet or picnic type of meal. We enjoyed a lot swimming from the boat, the Adriatic sea is so beautiful . Our guides, Marin and Martin, were excellent. They cared a lot for the security and were extremely knowledgeable, very pleasant peuple, I recommend them to all the groups.
- Nicole, 05/06/2026 12:11, Travelled in a Couple
Our guides were amazing. Crew brilliant. Costs such as port taxes and park fees were a bit of a surprise. Cabin was on the lower deck and was really damp even with the door left ajar. We were not allowed to open the portholes overnight whilst docked. Double bed was way too high to get in and out of comfortably.
- Anonymous, 03/06/2026 19:14, Travelled in a Couple
It was great overall. Some of the things outside of the biking was that things like port taxes and park fees were not included in the costs. The cabins were also quite damp below deck and our bed you nearly had to take a run and jump to get into it as it was really high. Not great for an older couple.
- Anonymous, 03/06/2026 19:10, Travelled in a Couple
Great! loved the cycling and the tour guides. Our days out on the bikes were absolutely great. Both Marin and Martin did everything they could to make the trip enjoyable. My concerns were with things that were in the Captains control: 1. Why was air conditioning not on every night? not on for both first and last night which is poor. 2. bedding was sub par at best, poor quality and could have used an extra pillow. 3. Food was not great. I feel an al a carte menu would have been better as this was eat what you get which really was not appealing to me for a trip with this price. Our daughter was with us, she eats vegetarian and her food was absolutely terrible. Boris, the chef, needs to do better! 4. on board bar was poorly stocked. We would have used this service if items were available but it was basically just one wine and draft beer.
- Anonymous, 02/06/2026 22:53, Travelled in a Couple
Thank you for taking the time to share your feedback. We're delighted to hear that you loved the cycling experience and that Marin and Martin helped make your trip so enjoyable. We will be sure to pass on your kind comments to them, as our guides work incredibly hard to create memorable experiences for our guests. We're sorry to hear that certain aspects of the onboard experience did not fully meet your expectations. We appreciate your comments regarding the air conditioning, cabin comfort, food offerings, vegetarian meals, and onboard bar selection. As the vessel relies on shore power while docked for the air conditioning system to operate, occasional interruptions can occur if the shore power connection is temporarily disconnected. We understand that these elements play an important role in the overall guest experience, and we will ensure your feedback is shared with the vessel operator for review and consideration. In particular, we're sorry to hear that the meals, including the vegetarian options provided for your daughter, did not meet your expectations. We recognise the importance of catering to a variety of dietary preferences and appreciate you bringing this to our attention. Thank you again for your constructive feedback and recommendation. We truly value guest insights as they help us continue to improve our experiences.
I enjoyed the other people on the tour and the guides (Marin and Martin). I did feel that the boat used was not a proper one for this kind of cruise. Once the bikes were loaded there was little room left. I noted other boats when at dock that were roomier on the stern on the middle. Also, the breakfast buffet was poorly organized. Again, there was a lack of space forcing people into a small table area where only one person could get in and had to come back out into the same line. There should be access in the round and not at one of the eating tables. When parked alongside other boats there was no airflow. This became an issue when the air conditioning was not working. The crew was not very friendly, were smoking near the eating area and on their phones. There were no smokers on the tour so it was somewhat disgusting to have to inhale the crews cigarette smoke. They should go off the boat or to the upper deck if they want to smoke. The food was not of good quality. Needs improvement.
- Anonymous, 01/06/2026 11:09, Travelled with Family
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that you enjoyed travelling with your fellow guests and that Marin and Martin helped make your experience a positive one. We will be sure to pass on your kind comments to them. We are sorry to learn that several aspects of the onboard experience did not meet your expectations. We appreciate your comments regarding the vessel layout, dining area configuration, air conditioning, food quality, and crew service. Guest comfort is extremely important to us, and we understand how these issues could have impacted your enjoyment of the cruise. Regarding your comments about the vessel size and onboard space, I can see that you travelled on one of our Premier ships. While these ships offer a comfortable cruising experience, we also offer a Premier Plus category for guests seeking additional space, larger cabins, and enhanced onboard amenities. Many of the larger vessels you may have seen during your cruise would likely have fallen within this category. Thank you again for your constructive feedback and recommendation. We truly value guest insights as they help us continue to improve our experiences.
We had a lovely time on our Sail Croatia Bike Cruise. I will recommend but with these suggestions. The food on our ship was not great. Edible but poorer quality than I expected. The crew tended to be quite surly and mostly smoked or were on their phones. Our guides were phenomenal and did a fantastic job. They really made the trip. The bikes (we all had e-bikes) were very good quality and easy to use. The scenery was fantastic and luckily we had a large (33 passengers) group but everyone was great and got along well. I would strongly suggest upgrading to premier plus or looking at a higher quality company if good food and a nice ship are important to you.
- Anonymous, 01/06/2026 11:04, Travelled in a Couple
Thank you for taking the time to share your feedback. We're delighted to hear that you had a lovely time overall and that the guides, bikes, scenery, and the experience with your fellow travellers helped make it so memorable. We're sorry to hear that the food and onboard service did not fully meet your expectations. We appreciate your comments regarding both the meal quality and your interactions with the crew, and we have already shared this feedback with our team for review and improvements. It's wonderful to hear such positive comments about your guides, who work incredibly hard to create an enjoyable and safe experience for our guests. We're also pleased that you found the e-bikes to be of a high standard and were able to enjoy the stunning Croatian coastline. Thank you again for your constructive feedback and recommendation. We truly value guest insights as they help us continue to improve our experiences.
Great holiday, the staff were excellent and the ship was fantastic. There is room for improvement. More ventilation in the lower cabins, aircon wasn’t effective. The coffee was very bad and there could be more fruit at breakfast and some soap included would be helpful. Also if beach towels are not provided it would be good to know that before we left Australia. Apart from that it was a great part of our trip
- Anonymous, 30/05/2026 05:14, Travelled in a Couple
I filled the quick review onboard but understood there would be a more thorough evaluation of our trip. The biggest concern I had was the food. It was not up to standard. You should hire qualified trained chefs. Thousand island salad dressing was over poured on all salads. White bread for the most part. Not alot of citrus fruit. Overcooked tuna at captains dinner and appetizer unappealing. The captain wore a sweatshirt at the captains dinner. You couldn’t order a glass of wine you needed to buy a bottle. .
- Peggy, 27/05/2026 15:55, Travelled in a Couple
Nice biking holiday , great guide , good e bike
- Andre, 27/05/2026 07:17, Travelled in a Couple
I had a great time. Guides were outstanding (Josko and Lauren). I felt safe in their hands. Itinerary: I would have preferred more kilometers The bikes were basic and minimal. I expected better quality, especially the non E-bikes. The boat was fine. I did not need anything fancier. More than adequate The food was good but often overcooked. (The captain was a great pilot, he has no business interfering in the kitchen) Portions too big; buffet style may be better. I appreciated breakfast as I could serve myself and the variety was perfect. The portions at lunch were way too big. I dont like wasting food. The staff were courteous, friendly and helpful. Consider other drinks at the bar (juice, lemonade…)
- Anonymous, 20/05/2026 16:55, Travelled in a Couple
Had an awesome trip - the staff and tour guides were absolutely fantastic , would do it again in a heartbeat !!
- Darryl, 19/05/2026 17:20, Travelled in a Couple
Boat crew were efficient. The two guides were knowledgable and helpful. Overall, the ride was fantastic with very good bikes and very amazing scenery.. HOWEVER, we did book and pay for a cabin with double bed. But instead got a single bed on one side and a bunk bed on the other side of the cabin which was dissapointing.
- Raymond Cooper, 19/05/2026 12:27, Travelled in a Couple
Hi Raymond, thank you for taking the time to review your Cycle cruise with us this season, and for sharing your feedback. We are pleased that you enjoyed the cycling experience, scenery, bikes and found both our crew and guides knowledgable and helpful. It is a shame to read of your disappointment regarding the cabin bedding arrangement. We would like to clarify that bedding configurations are not guaranteed unless specifically requested and confirmed prior to departure. Upon reviewing the booking, we can see that a request for a double bed was not submitted by your travel agent at the time of booking, and therefore this was not something our team had been made aware of in advance. We always aim to accommodate guest preferences wherever possible and appreciate your feedback. Thank you again, it was a pleasure to have you join us!
Great crew, great fellow tourers! The itinerary was excellent. The bikes were garbage. You should not offer a tour where cycling is a feature and then provide bikes that were selected on cost only. Our tour leader spent far too much time trying to keep the bikes operational.
- Anonymous, 18/05/2026 13:32, Travelled in a Couple
Although the entire experience was outstanding I do have a couple of points: 1.) As an experienced cyclist, I had no issues but I did see some areas of saftey that could be improved. There was confusion throughout the day as directions were, at times, incomplete and vague. 2.) Food was another issue as items at breakfast would run out and the main course lunches were mediocre. 3.) Coffee is always an issue for me and yours was the worst. (Sorry) 4.) I didn't understand why we couldn't pay our bar tab with a credit card. Many were short on cash and had to rush to an ATM. 5.) Whatsapp feature was great, would of been nice to get the days briefing in advance of actual briefing at 8:30 so we could follow along and have questions prepared. All in all our tour guides were friendly and well informed about the areas we visited and I would recommend this tour to friends The boat was immaculate and comfortable. Great way to see Croatia for the first time.
- Thomas , 11/05/2026 15:21, Travelled in a Couple
We had a good cruise that was made fantastic by the crew.
- Peter , 11/05/2026 13:14, Travelled in a Couple
Great time away, food was not to my liking and very bland especially the soups. Mash potato was like slop on plate meat stew very tough. Coffee not nice all agreed bought my own and it went missing. Toilet paper should be filled properly at all times as only little was put in and we kept running out along with others. No ware to sit when weather was so bad as only 4 seats by bar all tables were played straight after breakfast. Breakfast: nothing left one morning at 7.45 when breakfast should have been until 8.30. Plates taken when we were still eating at breakfast meats and cheese removed so fast not time to eat, most days they had breakfast cleared down before 8.15 making many of us feeling rushed and not able to eat what we wanted for our breakfast. The crew were very nice . Would have liked the bikes we paid for to have been available when we were not on ride so we could explore. Felt the whole week centred around them not us.
- karen, 11/05/2026 08:01, Travelled with Family
Better quality ship. Emmanuel was old but clean and very middle of the road for overall amenities, a boat not a yacht; lunches were very good, breakfasts mediocre Cycling guides and routes were very good but too short ( advertise this as a leisurely cycling if e bikes being used) and the regular bycyles should not be allowed as we were constantly waiting for them to catch up. Also entrance fees to parks and historical sites should be included in the overall package. Similar to Viking make tipping a part of the trip package.
- Dennis, 04/05/2026 08:13, Travelled in a Couple
The food variety/cooking quality. While the rides were spectacular and the guides entertaining and informed, I found the meat and fish generally overcooked and bland. The fresh fruit and salads were enjoyed - but more of the soups would be good as well The breakfasts could be improved with less repetition. I was also surprised at the minimal seafood offerings, given the location.
- Anonymous, 15/10/2025 12:11, Travelled in a Couple
Everything was well laid out and organized daily. The staff were professional and friendly. We felt safe and appreciated ,and as a result we were well taken care of morning to night.
- Dianna, 10/10/2025 22:46, Travelled in a Couple
Our bike tour leaders Marin and Ilona were fantastic. Highly skilled, organized, caring and kept our group very safe. I thoroughly appreciated, as well enjoyed spending time with them. Sail Croatia should highly regard both these staff. A big 6 out of 5 for these two. They went way above beyond what was well beyond the minimum they needed to do.
- Anonymous, 08/10/2025 13:01, Travelled in a Couple
Provide daily written out itinerary for people to actually read what times and where things were going on. Have an intercom (overhead speaker) so people can be alerted of pertinent info for all passengers. Verbal daily communication from guide was poor on daily activities. Cycle times need to be longer with less “coffee” breaks (30 min ride, 45 min stop) Our guide, was rude. Our other guide, Mario, was great. Overall, first impression of accommodations found that a bed overhead light was broken with wires exposed, safe didn’t work, tight quarters and air conditioning was poor, Reported broken light immediately and it was repaired.. Safe reported not working, told how to use by crew, but those instructions didn’t work….finally found written safe instructions on top shelf (which we couldn’t see beforehand) and was able to get the safe working on our own.. Food was ok. Bikes were outstanding quality….so good, I’m considering purchasing that brand. Swim stops were great.
- Charlene, 29/09/2025 12:51, Travelled with Family
Hi Charlene, Thank you for your detailed feedback and for highlighting the many positives – we’re pleased to know you enjoyed the swim stops, food, guidance from Mario, and the quality of the bikes, which we’re glad to hear impressed you enough to consider purchasing for yourself. We also appreciate your suggestions regarding a written itinerary, intercom, and cycle breaks, which have been passed on to our Operations Team. We are disheartened to read your comments about one of the Guides, as he has consistently received high praise throughout the season. We’re glad the issues with the light and safe were addressed during your stay, and we will share your note about clearer instructions with our team. Your comments are valuable as we continue striving to enhance our guests’ experience.
The guides were very good, knowledgeable about all the Locations that we visited. helpful and friendly all the time .The food was below average and we were hoping for a lot better. Although the rooms were small they were ok but they were damp and clothes and bed sheets damp even with ac on. I would still recommend, but on a different boat with a different chef
- Brian , 28/09/2025 15:30, Travelled in a Couple
The staff and guides were lovely and kind. The wait staff Valentina and Lucy were so friendly and obliging. It was a pleasure to talk with them. The guides Toni and Andre were fun and informative and it was nice that they sat and ate with the guests.
- Antonella, 27/09/2025 03:40, Travelled in a Couple
Great staff. Bike routes well laid out and planned with interesting stops for swimming and cafes to get a delicious cup of coffee. Bikes were well maintained and very easy to ride. Any problems that did arise were handled quickly. Breakfast was great with a nice variety of food to choose from. Coffee not so good, needs improvement. Could purchase cappuccino on board which was good. Lunch definitely needs improvement. Most times it was cold. Soup was watery. Desserts were delicious. No on board safety protocols. We didn’t realize until third day into trip that life vests were under our bed. I would definitely recommend this trip.
- Henny, 26/09/2025 09:24, Travelled with Family
Our guides & beautiful islands on our bike & sail.
- Anonymous, 22/09/2025 19:39, Travelled in a Couple
Good itinery... Good equipment.. Knowlegable, competent, friendly Guides Great boat (Accomdation, Crew and meals) Altogether a great 7 days. Thank you
- clive, 22/09/2025 14:27, Travelled with Family
The meals on the ship were the best I have ever had. Every day the lunch or dinner was outstanding. The crew was great and I would give them 5 stars. However, information from the guides about possible activities in the towns often wasn’t sent to me in time to do anything with the information, We also needed more help from them than we received in arranging our transportation extremely early on the morning of departure.
- Phyllis , 22/09/2025 11:17, Travelled in a Couple
La combinaison vélo, baignade, navigation était très agréable. Nos sorties à vélo ont été un pur plaisir grâce à nos guides et à nos vélos électriques.
- Carole, 22/09/2025 11:05, Travelled in a Couple
Well managed trip with hard working and knowledgeable staff and guides. The rooms were small and uncomfortable. Older boat needs an update. Food was adequate, but not outstanding. Riding in groups was challenging as some inexperienced riders.
- Mark, 19/09/2025 03:04, Travelled in a Couple
Good host, good food and great itinerary.
- Nigel, 15/09/2025 07:38, Travelled in a Couple
The boat was very old and really it did fall short of expectations. Light didn't work. No key for safe. Old and slippery tiles in shower. Old shower. It needs to be better. Communication between guides and passengers was minimal. Half the time we were never really sure of what was going on. Rides were spread out. You probably need 2 groups. One to do a longer ride, and one to do a shorter ride. We also needed to stop at a private bay here and there for a swim. We rode past so many secluded rocky beaches with crystal clear water, but never stopped
- Mark, 15/09/2025 00:34, Travelled in a Couple
Thank you for taking the time to provide us with a review of our services! We're sorry to hear that some aspects of your experience did not meet your expectations. We take all feedback seriously, and upon reviewing our internal reports, we found no records of issues concerning the lighting, safe, or shower facilities in your cabin. We have a rigorous process in place for reporting and resolving any onboard concerns, which is outlined in your pre-departure information. Following this process ensures that no issue goes unaddressed and gives our crew the best opportunity to resolve matters promptly during the cruise. While we have received excellent feedback throughout the season for your ship, we appreciate all insights and will take your comments into consideration to ensure we maintain a high standard for all our guests. In terms of ride structure, we understand your concern about group pacing. Safety is a top priority for us, which is why we always provide two experienced guides for each ride — one at the front and one at the back — to manage different riding speeds and support the group throughout the route. We also appreciate your suggestion about offering separate ride options for different levels and will certainly take this into consideration for future departures.Your idea to include more swim stops at secluded bays is also well noted. We agree that these moments can be some of the most memorable, and we’ll explore how we can better incorporate them where timing and logistics allow. Thank you again for your feedback — it plays a key role in helping us enhance the experience for future guests.
The itinerary was well plannned with excellent leaders. I especially enjoyed the bike routes and swim spots! The food was good but the coffee was not acceptable! I would use Sail Croatia again!
- Henry, 08/09/2025 06:04, Travelled in a Couple
Great diversity of cycle routes and port stops. Guides were great! Boat crew also great. Meals lovely but would have preferred dinners rather than lunch as I wanted a swim, shower and nap after my cycle rather than having to sit for two hours in a stuffy fining room in the middle of the day. The bed was so hard that I longed for morning to come.
- Mab, 30/08/2025 06:53, Travelled in a Couple
We love the islands and met new friends. The cycling was fun and the meals were good.
- Chris , 18/08/2025 05:37, Travelled in a Couple
This trip aboard the Mali Luka was amazing. We are big time cruisers and usually sail with big ships like Princess. We've done one Viking cruise but this one was so amazing. There were only 28 total passengers and we all got along great; it's like they hand picked people that all had the same outlook and personality. The rides each day were to the most beautiful areas I've ever been to. The e bikes made even the steep uphill climbs easy. We were given options on some of the days to stop or to continue our rides (some even choose to not go on some at all). Our ride crew Miranda and Matilda were so great; always looking out for us and keeping us safe with perfect pacing. Sitting on the top deck while we cruised along was my favorite part. We choose the bottom deck cabin which was super small and tight. No complaints by anyone on any level about noise from other ships. The crew worked very hard (not super friendly but friendly enough). Captains dinner was nice; very nice guy.
- Nicole , 07/07/2025 05:45, Travelled in a Couple
I enjoyed the swim stops. My room was nice, although the last full day the tanks definitely needed to be changed, as I had a room below. It would have been nice to have the names on the back of the bikes. Most people came in groups, We did not come in a group, so, we had to keep asking people their names. The Josic was very professional. I was not sure what Calam's responsibilities. The bar was very expensive for the extremely short wine pour. It was discussed by most passengers on the boat. Lunch was heavy. Maybe better to have dinner? This would allow people to relax a bit after the ride. The last two rides were short. Often I was not quite sure where we were going to stop. It did not follow the brochure. Captain said we needed to stop in different places.
- Anonymous, 14/06/2025 16:44, Travelled in a Couple
1) Omit overnight on day 7 of trip. End the trip after lunch on day 6. This eliminates unreasonably early check out on day 7 and also makes it easier for a guest to check in to their hotel in DBV without having to wait until 12:00 or 13:00 check in time. 2) Onshore excursion options need clear explanation in pretrip communication. Example: I was not told that a scenic bus tour and a walking tour of DBV was available, so I booked them in advance with Viator. If I had known I would have gone on the onshore excursion instead. 3) Include the use of one pannier on the bike. 4) Include written instructions for charging the bike battery and operating the ebike. 5) There were three outlets in the cabin. That is insufficient to charge two bike batteries plus two phones plus hearing aids, etc. A simple multi-plug adapter can fix this issue. 6) Guide must not make promises he doesn't keep. Example: A military tour was promised on one island (Vis?) but was never delivered.
- Tom, 11/06/2025 07:21, Travelled in a Couple
Hi Tom, thank you for your 3-star review. We also appreciate your detailed positive feedback and we’re so pleased you enjoyed the cruise and would recommend us. Guests are always welcome to disembark once the boat docks at the final destination, should they prefer to end their trip earlier. Your comments about the pannier, charging instructions, and multi-plug adapters are appreciated and have been passed to our Operations Team for review. While our guides provide information at the daily briefing based on the cycle schedule, some activities, such as onshore excursions or optional tours, may be subject to change or availability. We regret that the expectations around the military tour and Dubrovnik excursion options were not met - we appreciate your comments. Thank you again for your review.
- Steven, 09/06/2025 14:09, Travelled in a Couple
Biking the beautiful islands. The landscapes and friendly passengers and crew. Mila and Mario couldn’t do enough for us. They were completely committed to our safety and enjoyment. Daily program was well organized. Bikes were in good condition and riding was great. Could have been longer on some days but dépendant on size of the island. Overall a very enjoyable trip.
- Suzanne, 02/06/2025 10:47, Travelled in a Couple
The locations and crew were outstanding. Our guides Mario and Marin were full of knowledge and stressed safe riding. The crew on the boat were also very good. The booking process was less than stellar. My son and I were assigned a room with one double bed, not two singles. Since are large people, it did not work. He slept under the bed. Booking knew the assignment but would not/could not change it. Serious screw up by the office staff.
- Larry, 30/05/2025 15:08, Travelled with Family
Hi Larry, thank you for your review and for your kind words about our guides and crew – we’re delighted you enjoyed the overall experience. We regret to read about your booking experience. As outlined in our FAQs, cabin types vary by ship and are based on 2 people sharing – with configurations including twin beds, bunk beds, or one double bed. Whilst preferences can be requested at booking, we cannot guarantee specific layouts due to each ship’s unique cabin setup and limited availability. Final cabin allocations are confirmed a week before departure. We appreciate your understanding and hope to have the opportunity to welcome you again.
Overall, my wife and I had a wonderful trip on our bike-boat trip in May 2025. The guides were very good and kept us well informed. The bikes were very good quality and easy to ride. My only criticism is that my wife and I slept in separate small beds in our cabin. We would’ve clearly preferred to be in a single bed together at night as we have been for 40 years. All in all, this was a very successful vacation for my wife and myself.
- David, 26/05/2025 12:42, Travelled in a Couple
It was evident from the start the crew member had no experience and very little English. He didn't even know what vodka was. Apparently the fridge was down so we couldn't get ice or cold white wine. Beer was ok. He did not bring drinks during the meals and did not know how to clear dishes. Food was good but cold. Cabin was good but our toilet in ran the entire week although we had asked crew to fix it 4 times. We turned off the water to the tank between uses. We would have preferred to travel to our locations in the evening instead of waking up to engines starting at 5:30:or 6:00 am every day!
- Denise, 22/05/2025 13:00, Travelled in a Couple
Thank you for taking the time to provide us with your review of our services! We truly value all feedback as it helps us to continuously improve and ensure the best possible service for our guests. We are pleased you enjoyed the food and found your cabin comfortable. That is so great to read! Upon checking our internal reports, there were no reports of issues regarding running water in the toilet. We have a rigorous process in place for any issues that arise onboard, which is outlined in your pre-departure information. Following this process ensures that no incident is left unreported and gives us the best chance to resolve this during the cruise for you. We thank you for your comments regarding the service challenges — particularly the language barrier and lack of drink service. Please be reassured that your feedback had been passed on to our relevant teams. We also appreciate your comments about the cruise schedule and understand your preference for evening travel. However as advertised, our cruises are small ship cruises and not a big cruise liner that travel during the night. We would recommend our travellers to do extensive research prior to booking in order to have a good understanding of the product. We are a UK-based company with Sales Teams in London (UK) and Australia and we are there to provide support with any questions that arise during the booking process. Thank you once again for reviewing us and for taking the time to provide your feedback.
Good organization. Bikes in good shape. Clean cabin.
- Anonymous, 19/05/2025 06:03, Travelled in a Couple
Beautiful scenery and lovely people. Ebiking was great and bikes were well maintained and worked well. H was very good at keeping us safe and organized. I think some instructions could have been useful on how to use them though. I have 2 e-bikes at home and they are all different. The only thing that would have made the trip better was to have a ‘get to know you’ event on the first night for guests. Also a few optional organized activities on the afternoons and evenings when we were in ports where islands had little to do. For the cabins a few hooks on the walls and bathroom would have been useful.
- Carla, 14/05/2025 07:26, Travelled in a Couple
I felt that while the guides did an exemplary job. The large number of cyclists (29) in the group was dangerous. The group should have been split into two. Complimentary tea and coffee while on board would have been appreciated. Other cycling tours we’ve been on gave out water bottles which are fun to have and a source of advertising for the company.
- Marion, 12/05/2025 10:51, Travelled with Family
Hi Marion, thank you so much for taking the time to share your feedback. We’re really pleased to hear that you found our guides exemplary - their passion and professionalism are something we’re proud of. Regarding your concern about the group size, we understand that safety is a top priority, and it is for us also. That’s why we always ensure there are two experienced guides on each ride – one leading at the front and one supporting at the back – to manage the group effectively and maintain safety throughout the journey. We appreciate your suggestions about complimentary refreshments and branded water bottles. These are great ideas, and we’re always looking for ways to enhance our guests’ experience, so your input has been noted for future planning. Thank you again for riding with us – we value your insights and hope to welcome you back on another tour soon.
The staff could not have been more helpful, the guides were knowledgeable and were quick to make changes when the weather demanded it. However charging €40 for a bottle of sparkling wine that retails at £6 is outrageous.
- Colin, 12/05/2025 10:14, Travelled with Family
The cycle experience was amazing. Great bikes, easy to use, even for late 60 year olds relatively new to ebikes. Each day was another 'wow' experience. Josko and Ana great tour guides who each day explained what could expect the following day and also during the cycle. The islands were fantastic, not too busy in mid April, weather for us was brilliant..21-33 each day and fine Our negatives were beds not very comfortable. The food was varied some great, some not so,
- Dianne , 05/05/2025 08:48, Travelled in a Couple