No what we expected but the country is beautiful many disappointments on the cruise
- David, 22/06/2026 22:19, Travelled with Family
I was somewhat disappointed and felt the overall experience to be a little lacking. While the air conditioning failed in some cabins and the crew did what they could to fix it was understandable, one guest complained and the Captain felt it necessary to berate all guests on board at dining. The excursions were less than what was advertised. The swim time was extremely long and cut into time that could have been spent on shore. We scheduled a pick up through our ship from our hotel to the ship for departure and then were not allowed on the ship for 2 hours in an area with no shelter, shopping or bathrooms. The coordinator of excursions missed the mark on helping acquire e-bikes along with knowledge of restaurants and distances to attractions. There were not enough deck chairs for the number of guests. The jacuzzi was filled only twice. Coffee was only available during breakfast hour or had to pay for it. Overall, the experience was not what we had hoped for or planned.
- Denise, 22/06/2026 22:07, Travelled with Family
Thank you for taking the time to share your feedback. While mechanical issues can occasionally arise unexpectedly, we're pleased that our crew responded promptly and worked hard to restore the AC as quickly as possible. We're sorry to hear that other aspects of the trip did not meet your expectations, and we appreciate your comments. Feedback such as yours is valuable and helps us continue to review and improve the guest experience.
We specifically picked this boat for the hot tub which never worked for the entire trip. Very disappointed by this. We expected more regional dishes for lunch ie more seafood. Most meals were red meat based. The cabin bathrooms were far from clean. The floor under the sink was filthy and shower grout was in need of a cleaning. Really can’t say enough about the staff, super friendly and helpful and the itinerary was fantastic. All the stops were beautiful.
- Robin, 25/08/2025 00:40, Travelled with Family
Hi Robin, thank you for taking the time to review your cruise with us this season. I am pleased to see your kind words regarding the staff and carefully planned itinerary, it is great to read you enjoyed all of the beauty Croatia has to offer. We appreciate your more constructive feedback on the food. Red meat is very popular in Croatian cuisine, but I will pass your feedback regarding meals on board onto the relevant team. I'm sorry that the hot tub was not working during your cruise with us, Robin. Thank you for joining us this summer!
For the price that you pay which is quite exorbitant I don’t think this experience lives up to the cost or the hype. While the crew and the staff on board as well as the guide are absolutely lovely and the service was great the boat is old, creaky and smelly.. The air-conditioning barely worked and people complained non-stop about the Aircon not working. There were no fans even on deck which are desperately needed to combat the unbearable European summer heat. Unfortunately it did not live up to the expectations and certainly not to the reviews I’ve seen on site. The boats need full renovations and need to be fully updated in order for them to be able to get a higher rating.
- Anonymous, 25/08/2024 14:46, Travelled Solo
Thank you for your review - we’re pleased to hear that you found our crew, staff, and service to be excellent. However, we regret to learn that the boat did not meet your expectations. We maintain a high rating of 4.7/5 stars for this departure, and our internal reports did not indicate any air-conditioning issues raised by yourself or any other guest. We encourage guests to raise any concerns with our Onboard Rep so we can address them swiftly. For transparency, we provide detailed imagery and information about each of our Explorer ships on our website to help guests make an informed decision about their accommodation. We appreciate your input and comments as we continue to enhance our services.
The best part of the trip was the company of others who attended the same week, but everything else about the trip that was handled by Sail Croatia was pitiful. Horrible food, poor planning, disgusting cabins, and more than evident cost-cutting. The wifi was nonexistent and no soap, shampoo, or conditioner was provided. The bath towels provided were dirty and disgusting. I signed for a triple occupancy cabin and it ended up being a mattress on the floor. That is unacceptable. The other participants bonded on the boat over Sail Croatia's failings as a cruise liner. If I knew the lack of amenities provided and the poor organizing, I would not attend.
- Kalee, 01/10/2022 18:52, Travelled with Family
Thank you for your review Kalee. We are sorry to hear you were unhappy with your cabin arrangements and boat in general. I have gone through all the feedback ratings and we were given 4 stars for the 'boat overall'. Our chefs prepare all meals in their small gulleys located onboard the boat, aiming to provide a variety of meals however we understand that this is not always to everyone's taste. Soap, shampoo and conditioning is not included and we advise guests to bring their own onboard to avoid disappointment. Triple cabin consists of a small double bed and single bunk, as advised prior to booking this room type. As they are the same size as a twin share (2 people per cabin) we provide a 10% discount. I understand that you were moved to another cabin free of charge. We hope this was more than suitable. After reviewing the organisation of the cruise by the Onboard Representative, they were rated all 5 stars which includes; destination, organisation and friendliness. We thank you for your review.