The food variety/cooking quality. While the rides were spectacular and the guides entertaining and informed, I found the meat and fish generally overcooked and bland. The fresh fruit and salads were enjoyed - but more of the soups would be good as well The breakfasts could be improved with less repetition. I was also surprised at the minimal seafood offerings, given the location.
- Anonymous, 15/10/2025 12:11, Travelled in a Couple
Everything was well laid out and organized daily. The staff were professional and friendly. We felt safe and appreciated ,and as a result we were well taken care of morning to night.
- Dianna, 10/10/2025 22:46, Travelled in a Couple
Our bike tour leaders Marin and Ilona were fantastic. Highly skilled, organized, caring and kept our group very safe. I thoroughly appreciated, as well enjoyed spending time with them. Sail Croatia should highly regard both these staff. A big 6 out of 5 for these two. They went way above beyond what was well beyond the minimum they needed to do.
- Anonymous, 08/10/2025 13:01, Travelled in a Couple
It really was a great trip, Marin and Mario were exceptional. They covered all the bases for having a safe and worry, free experience, very professional. Personally, I could’ve used a little bit longer routes to cycle and myself and a few others felt the last cycle stop was a little risky getting on and off the boat. I’m off to extend my journey and vacation, but I think that this part of it’s gonna be the best of everything overall Thanks, John.
- John, 29/09/2025 11:53, Travelled Solo
The guides were very good, knowledgeable about all the Locations that we visited. helpful and friendly all the time .The food was below average and we were hoping for a lot better. Although the rooms were small they were ok but they were damp and clothes and bed sheets damp even with ac on. I would still recommend, but on a different boat with a different chef
- Brian , 28/09/2025 15:30, Travelled in a Couple
The staff and guides were lovely and kind. The wait staff Valentina and Lucy were so friendly and obliging. It was a pleasure to talk with them. The guides Toni and Andre were fun and informative and it was nice that they sat and ate with the guests.
- Antonella, 27/09/2025 03:40, Travelled in a Couple
Our guides & beautiful islands on our bike & sail.
- Anonymous, 22/09/2025 19:39, Travelled in a Couple
The meals on the ship were the best I have ever had. Every day the lunch or dinner was outstanding. The crew was great and I would give them 5 stars. However, information from the guides about possible activities in the towns often wasn’t sent to me in time to do anything with the information, We also needed more help from them than we received in arranging our transportation extremely early on the morning of departure.
- Phyllis , 22/09/2025 11:17, Travelled in a Couple
La combinaison vélo, baignade, navigation était très agréable. Nos sorties à vélo ont été un pur plaisir grâce à nos guides et à nos vélos électriques.
- Carole, 22/09/2025 11:05, Travelled in a Couple
Well managed trip with hard working and knowledgeable staff and guides. The rooms were small and uncomfortable. Older boat needs an update. Food was adequate, but not outstanding. Riding in groups was challenging as some inexperienced riders.
- Mark, 19/09/2025 03:04, Travelled in a Couple
Good host, good food and great itinerary.
- Nigel, 15/09/2025 07:38, Travelled in a Couple
The boat was very old and really it did fall short of expectations. Light didn't work. No key for safe. Old and slippery tiles in shower. Old shower. It needs to be better. Communication between guides and passengers was minimal. Half the time we were never really sure of what was going on. Rides were spread out. You probably need 2 groups. One to do a longer ride, and one to do a shorter ride. We also needed to stop at a private bay here and there for a swim. We rode past so many secluded rocky beaches with crystal clear water, but never stopped
- Mark, 15/09/2025 00:34, Travelled in a Couple
Thank you for taking the time to provide us with a review of our services! We're sorry to hear that some aspects of your experience did not meet your expectations. We take all feedback seriously, and upon reviewing our internal reports, we found no records of issues concerning the lighting, safe, or shower facilities in your cabin. We have a rigorous process in place for reporting and resolving any onboard concerns, which is outlined in your pre-departure information. Following this process ensures that no issue goes unaddressed and gives our crew the best opportunity to resolve matters promptly during the cruise. While we have received excellent feedback throughout the season for your ship, we appreciate all insights and will take your comments into consideration to ensure we maintain a high standard for all our guests. In terms of ride structure, we understand your concern about group pacing. Safety is a top priority for us, which is why we always provide two experienced guides for each ride — one at the front and one at the back — to manage different riding speeds and support the group throughout the route. We also appreciate your suggestion about offering separate ride options for different levels and will certainly take this into consideration for future departures.Your idea to include more swim stops at secluded bays is also well noted. We agree that these moments can be some of the most memorable, and we’ll explore how we can better incorporate them where timing and logistics allow. Thank you again for your feedback — it plays a key role in helping us enhance the experience for future guests.
The itinerary was well plannned with excellent leaders. I especially enjoyed the bike routes and swim spots! The food was good but the coffee was not acceptable! I would use Sail Croatia again!
- Henry, 08/09/2025 06:04, Travelled in a Couple
Great diversity of cycle routes and port stops. Guides were great! Boat crew also great. Meals lovely but would have preferred dinners rather than lunch as I wanted a swim, shower and nap after my cycle rather than having to sit for two hours in a stuffy fining room in the middle of the day. The bed was so hard that I longed for morning to come.
- Mab, 30/08/2025 06:53, Travelled in a Couple
We love the islands and met new friends. The cycling was fun and the meals were good.
- Chris , 18/08/2025 05:37, Travelled in a Couple
My second Sail Croatia holiday and just as good as the first. I chose the Split Northern Cycle Tour to explore some new places and more of some of the places I'd visited previously, It was a great trip with an excellent multi national bunch of people on board. We were well looked after and the rides were excellent, scenic, varied, interesting and challenging but do go for the e-bike option unless you are a serious bike rider!
- Peter, 22/07/2025 12:45, Travelled Solo
This trip aboard the Mali Luka was amazing. We are big time cruisers and usually sail with big ships like Princess. We've done one Viking cruise but this one was so amazing. There were only 28 total passengers and we all got along great; it's like they hand picked people that all had the same outlook and personality. The rides each day were to the most beautiful areas I've ever been to. The e bikes made even the steep uphill climbs easy. We were given options on some of the days to stop or to continue our rides (some even choose to not go on some at all). Our ride crew Miranda and Matilda were so great; always looking out for us and keeping us safe with perfect pacing. Sitting on the top deck while we cruised along was my favorite part. We choose the bottom deck cabin which was super small and tight. No complaints by anyone on any level about noise from other ships. The crew worked very hard (not super friendly but friendly enough). Captains dinner was nice; very nice guy.
- Nicole , 07/07/2025 05:45, Travelled in a Couple
I enjoyed the swim stops. My room was nice, although the last full day the tanks definitely needed to be changed, as I had a room below. It would have been nice to have the names on the back of the bikes. Most people came in groups, We did not come in a group, so, we had to keep asking people their names. The Josic was very professional. I was not sure what Calam's responsibilities. The bar was very expensive for the extremely short wine pour. It was discussed by most passengers on the boat. Lunch was heavy. Maybe better to have dinner? This would allow people to relax a bit after the ride. The last two rides were short. Often I was not quite sure where we were going to stop. It did not follow the brochure. Captain said we needed to stop in different places.
- Anonymous, 14/06/2025 16:44, Travelled in a Couple
1) Omit overnight on day 7 of trip. End the trip after lunch on day 6. This eliminates unreasonably early check out on day 7 and also makes it easier for a guest to check in to their hotel in DBV without having to wait until 12:00 or 13:00 check in time. 2) Onshore excursion options need clear explanation in pretrip communication. Example: I was not told that a scenic bus tour and a walking tour of DBV was available, so I booked them in advance with Viator. If I had known I would have gone on the onshore excursion instead. 3) Include the use of one pannier on the bike. 4) Include written instructions for charging the bike battery and operating the ebike. 5) There were three outlets in the cabin. That is insufficient to charge two bike batteries plus two phones plus hearing aids, etc. A simple multi-plug adapter can fix this issue. 6) Guide must not make promises he doesn't keep. Example: A military tour was promised on one island (Vis?) but was never delivered.
- Tom, 11/06/2025 07:21, Travelled in a Couple
Hi Tom, thank you for your 3-star review. We also appreciate your detailed positive feedback and we’re so pleased you enjoyed the cruise and would recommend us. Guests are always welcome to disembark once the boat docks at the final destination, should they prefer to end their trip earlier. Your comments about the pannier, charging instructions, and multi-plug adapters are appreciated and have been passed to our Operations Team for review. While our guides provide information at the daily briefing based on the cycle schedule, some activities, such as onshore excursions or optional tours, may be subject to change or availability. We regret that the expectations around the military tour and Dubrovnik excursion options were not met - we appreciate your comments. Thank you again for your review.
- Steven, 09/06/2025 14:09, Travelled in a Couple
It felt like I was with family whilst on the boat. I needed to go to hospital and was cared for brilliantly by Marin and Johnny. The cycling was fantastic getting to see so much of each Island.
- Leanne, 05/06/2025 20:43, Travelled Solo
Biking the beautiful islands. The landscapes and friendly passengers and crew. Mila and Mario couldn’t do enough for us. They were completely committed to our safety and enjoyment. Daily program was well organized. Bikes were in good condition and riding was great. Could have been longer on some days but dépendant on size of the island. Overall a very enjoyable trip.
- Suzanne, 02/06/2025 10:47, Travelled in a Couple
Overall, my wife and I had a wonderful trip on our bike-boat trip in May 2025. The guides were very good and kept us well informed. The bikes were very good quality and easy to ride. My only criticism is that my wife and I slept in separate small beds in our cabin. We would’ve clearly preferred to be in a single bed together at night as we have been for 40 years. All in all, this was a very successful vacation for my wife and myself.
- David, 26/05/2025 12:42, Travelled in a Couple
It was evident from the start the crew member had no experience and very little English. He didn't even know what vodka was. Apparently the fridge was down so we couldn't get ice or cold white wine. Beer was ok. He did not bring drinks during the meals and did not know how to clear dishes. Food was good but cold. Cabin was good but our toilet in ran the entire week although we had asked crew to fix it 4 times. We turned off the water to the tank between uses. We would have preferred to travel to our locations in the evening instead of waking up to engines starting at 5:30:or 6:00 am every day!
- Denise, 22/05/2025 13:00, Travelled in a Couple
Thank you for taking the time to provide us with your review of our services! We truly value all feedback as it helps us to continuously improve and ensure the best possible service for our guests. We are pleased you enjoyed the food and found your cabin comfortable. That is so great to read! Upon checking our internal reports, there were no reports of issues regarding running water in the toilet. We have a rigorous process in place for any issues that arise onboard, which is outlined in your pre-departure information. Following this process ensures that no incident is left unreported and gives us the best chance to resolve this during the cruise for you. We thank you for your comments regarding the service challenges — particularly the language barrier and lack of drink service. Please be reassured that your feedback had been passed on to our relevant teams. We also appreciate your comments about the cruise schedule and understand your preference for evening travel. However as advertised, our cruises are small ship cruises and not a big cruise liner that travel during the night. We would recommend our travellers to do extensive research prior to booking in order to have a good understanding of the product. We are a UK-based company with Sales Teams in London (UK) and Australia and we are there to provide support with any questions that arise during the booking process. Thank you once again for reviewing us and for taking the time to provide your feedback.
Good organization. Bikes in good shape. Clean cabin.
- Anonymous, 19/05/2025 06:03, Travelled in a Couple
Beautiful scenery and lovely people. Ebiking was great and bikes were well maintained and worked well. H was very good at keeping us safe and organized. I think some instructions could have been useful on how to use them though. I have 2 e-bikes at home and they are all different. The only thing that would have made the trip better was to have a ‘get to know you’ event on the first night for guests. Also a few optional organized activities on the afternoons and evenings when we were in ports where islands had little to do. For the cabins a few hooks on the walls and bathroom would have been useful.
- Carla, 14/05/2025 07:26, Travelled in a Couple
The cycle experience was amazing. Great bikes, easy to use, even for late 60 year olds relatively new to ebikes. Each day was another 'wow' experience. Josko and Ana great tour guides who each day explained what could expect the following day and also during the cycle. The islands were fantastic, not too busy in mid April, weather for us was brilliant..21-33 each day and fine Our negatives were beds not very comfortable. The food was varied some great, some not so,
- Dianne , 05/05/2025 08:48, Travelled in a Couple
The itinerary was excellent as was the cycling with great scenic routes that allowed us to see parts of the country we would not otherwise have done. The weather and amazing group of people were the icing on the cake. What was less good was the interstaff bickering which at times bordered on unprofessional and was making some guests feel a little uncomfortable Finally it should be stressed to guests to absolutely not jump from the top deck which is slippy and one guest really badly bruised herself in slipping off
- Anne, 28/04/2025 06:33, Travelled in a Couple
Hi Anne, thank you for your 4-star review. We're delighted to hear you enjoyed the itinerary, scenic cycling routes, and the great group atmosphere—it’s wonderful to know these made your experience special. We’re sorry to hear that some onboard interactions made you feel uncomfortable. While the crew onboard were newly formed and still finding their rhythm, we agree professionalism must always be maintained, and we will share this with the relevant teams. Regarding the safety concern, we appreciate you highlighting it. Our onboard representative does cover this during the welcome briefing, and signage is visible and in place on the top deck. Thank you again for your helpful review.
- manager and staff on the boat were fabulous- Friendly and helpful. Always available. - Bike tour guide- fun, patient and helpful. - location of the tour was great.
- Anonymous, 19/10/2024 16:58, Travelled in a Couple
Once on board the very comfortable boat, we were well looked after by delightful guides, good chefs, bar staff and boat crew. Good quality e-bikes, excellent guiding around five beautiful Croatian islands, the crew having to adjust the itinerary due to the weather conditions. The other passengers were similar ages to us, loved cycling and the exploring of new places so there were plenty of common interests.
- Jeni, 14/10/2024 18:07, Travelled in a Couple
Beautiful Croatian coast and a good crew
- Tony, 07/10/2024 12:52, Travelled in a Couple
The food. No need for a 3 course meal at lunchtime. How about a salad type buffet. Anyway, the quality of the food left much to be desired(too stodgy. Breakfast hot food wasn’t kept warm Cabin was good, especially the shower No swimming spots as advertised Sail Croatia staff excellent, crew not so Bicycling very good. Excellent concept
- Anonymous, 07/10/2024 08:25, Travelled in a Couple
Hi there - Thank you for your review! We’re glad to hear you enjoyed the cabin, especially the shower, and that you found our bicycling concept to be excellent. It's also great to know that our staff made a positive impression on you. We appreciate your thoughts on the meal structure and quality and regret your disappointment. Our chefs aim to provide a variety of meals using fresh, local produce, and we have found with the small kitchen space onboard, the 3 courses work best and produce less food waste than lunch bufftets. We are sorry that due to the unusually poor weather conditions, some swim stops were not possible.Your insights are invaluable to us, and we hope to enhance your experience in the future. Thank you once again for your review!
Loved the combination of seeing the islands by land and sea. The biking through the country side on each island was beautiful and so much fun, loved our e-bikes. We had amazing tour guides and boat crew! Unfortunately we had a couple of days of bad weather, but the crew and guides were quick to adjust our course and itinerary to avoid this as best they could and everything turned out great. Thank you! Highly recommend!
- Valerie, 07/10/2024 02:05, Travelled in a Couple
The guides we had were exceptional. The people we teamed up with were great company..
- Anonymous, 06/10/2024 05:23, Travelled in a Couple
The whole schedule felt very rushed. Once we reached each island we invariably had very little time to enjoy the destination of our cycle ride - which at times was quite arduous especially for those without e-bikes - before returning to the boat for lunch. The food provided was generally poor with limited fruit available at breakfast and no means of keeping the hot food hot for anyone who didn’t arrive at breakfast promptly at the start. The three course meal served at lunchtime with a hot main seemed totally inappropriate when a more relaxed cold buffet would have been preferred by most on board. Sometimes we were given no time to explore particular port as we had to cycle to the other side of the island to meet the boat in time for lunch and there were no impromptu swim stops off the boat as shown in your videos. On the whole I did really enjoy the week - the crew and guides were excellent although a little more flexibility from the captain would have been appreciated.
- Deborah, 30/09/2024 15:33, Travelled in a Couple
Thank you very much for taking the time to provide us with your detailed feedback. We are happy to hear that you really enjoyed the week overall and appreciated the efforts of our crew and guides. This September has been unusually challenging weather-wise, and our team worked hard to adapt routes to ensure we could still deliver a great cycling experience. We are sorry that due to the unusually poor weather conditions, swim stops were not possible and that at times, you felt the schedule was rushed. Regarding food provided onboard, our chefs aim to provide a variety of meals using fresh, local produce, and we have found with the small kitchen space onboard the 3 courses work best and produce less food waste than lunch buffets. We generally receive high ratings for our onboard meals - with a score of 4.64 out of 5 throughout the entire 2024 season on our Premier Ships. We do however appreciate all of your feedback which has been passed on to the relevant teams so we can continue to improve our services. Thank you again, and we hope to welcome you onboard again in the future.
Places we visited, people we met, local culture.
- Craig, 30/09/2024 11:29, Travelled in a Couple
The Croatian islands are so beautiful to see when biking. The EOS ship was not as nice as other pictures on the website. The staff were all pleasant. Vegetarian options were limited. Despite rain, the staff worked very hard to reroute us and gave us a wonderful experience.
- Anonymous, 27/09/2024 19:47, Travelled in a Couple
The trip exceeded my expectations in some respects - we had the most wonderful crew who went out of their way to navigate around bad weather to ensure we could continue to cycle. They went beyond their call of duty. The aspects I believe could have been better in particular, is the food. The offering is tremendous in quantity but lacks sophistication and creativity. I was looking forward to having a Mediterranean experience but if fell short. Why serve mostly apples and bananas when figs and grapes were in season and readily available. The coffee machine was not working, and no cappuccinos was on offer but rather just brewed coffee. I trust that effort in this area could go a long way to improve the overall experience. All in all, it was an enjoyable trip in a wonderful country with exquisite crew members.
- Anonymous, 25/09/2024 13:02, Travelled in a Couple
Thank you for taking the time to share your thoughts about your recent trip with us. We are thrilled to hear that the experience exceeded your expectations in several areas, particularly the outstanding efforts of our crew. They take great pride in providing the best possible service, and it’s wonderful to know they were able to make your trip enjoyable, even in challenging weather conditions. We sincerely appreciate your feedback regarding the food. While we strive to offer a generous selection, we do take your feedback onboard regarding incorporating seasonal fruits such as figs and grapes. Great suggestion! We regret the inconvenience caused by the coffee machine and the absence of cappuccinos during your trip. We do understand how important quality coffee is to many of our guests. Your insights are invaluable to us as we constantly work to enhance the overall experience, and we hope to welcome you back in the future. Thank you again for choosing us, and for your thoughtful feedback.
The Guides were great. friendly, helpful, knowledgable. The islands were stunning. However, the boat was only standard. The food was quite basic. The cabin was very cramped, the bathroom smelled bad and the bed sheets were a problem. Two single sheets on a double bed! We were in a tangle all night. A double sheet or duvet would have been much better.
- Anonymous, 24/09/2024 19:49, Travelled in a Couple
Thank you for taking the time to share your experience on our Cycle Croatia cruise and for your 4-Star score. We’re thrilled to hear that you enjoyed the stunning beauty of the islands and found our guides to be friendly, knowledgeable, and a highlight of your trip. Our team always strives to create an exceptional experience for our guests, and it’s wonderful to know they made a positive impression. We appreciate your candid feedback regarding the accommodation, particularly the cabin size and the issue with the bed linens. Cabins on our Premier ships are cozy and functional and range in size from 6 to 8m2. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives indepth information of the amenities to ensure that our advertising accurately represents the accommodations provided. We highly recommend checking this prior to booking your cabin to avoid disappointment. For more spacious cabins, we recommend checking our Premier Plus ships. Our representatives are always very happy to help resolve any issues that arise and had you asked them for another set of sheets more suitable, they would have been very happy to arrange these. I have checked with the Captain and Crew and the weather was very unfortunate during your week onboard with us. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Thanks again for your valuable feedback, and we hope to welcome you on board again in the future.
Nice way to travel round Croatia to get to see islands Crew on ship very nice Organisation good Food plentyful Group were Nice like minded
- Louise , 24/09/2024 19:23, Travelled Solo
Anton and Karla our cruise / bike leaders did well with the large group of cyclists that were on-board the Princez Diana. Delaying a couple of rides due to weather and adding an additional ride for the island that we missed due to the weather. However, some of the riders did not like the fact that the additional 20km added for this additional ride were not given the option of missing it as it was stated before the start of the ride the group was told the additional ride would be optional. The kitchen staff were outstanding with excellent choices made for B / L and Dinners that we were given on the boat. I would've appreciated coffee included with lunch or dinner though not just breakfast. As for the room (Cabin #5) it was adequate as we did not have a working safe - staff said someone would fix it but that was never done. The venting in the bathroom was not good and the annoying relay pump sound was pretty bad when anyone was using water on the boat. I would recommend the cruise.
- David, 23/09/2024 14:42, Travelled in a Couple
The so called premier ship was nothing like, much smaller than expected, the cabins were small and several needed attention. However the Captain and crew were very good at their job with boat and passenger safety spot on. They were all very friendly and helpful, with the male crew having to man handle over 30 bikes on and off the boat at every port, well done them. The cycle tours were rather disappointing as there were over 30 cyclist of varying ability, the front runners would be way ahead leaving the slower ones way behind. Not enough stops to enjoy the wonderful scenery and a chance for photos, ☹️ 25.00€, in cash, per person to enter the Mljet National Park, bit steep to cycle around the lakes, no stops to enjoy! Cycle guides would stop and give a little talk about the history of which ever island we were on. The food on the boat was OK but far too much at lunch time, so lots of waste, shame. The weather was not the best but that is not a fault! ⛈️ It was an experience for sure!
- Cymraes, 22/09/2024 13:23, Travelled in a Couple
Dear Cymraes, Thank you for your feedback. We’re glad to hear that you appreciated the professionalism of our captain and crew, as well as their efforts with the bikes. Our Cycle Cruises are designed to accommodate all levels of cyclists, from beginners to advanced. By providing two guides - one at the front and one at the back - we aim to ensure everyone can cycle at their own pace. We're sorry to hear that you felt there weren’t enough opportunities to stop for photos. We will share this with the relevant department for review, and we appreciate your input on this. Mljet National Park is spectacular and definitely worth the visit. We advise on our website that the entrance fee is at an additional cost and payable locally. We’re disappointed to hear about the issues with the meals, as this is not reflective of the experience we aim to provide. We hope to welcome you back, with better weather, to experience another Cycle adventure.
Cycling was great, tour guides very knowledgeable of the area.
- Deanna , 20/09/2024 07:28, Travelled in a Couple
We had a great time, all 28 people from all over the world, got on fantastically well. The bikes were of a good quality and everyone managed to get on really well with the e-bike I would have liked some longer rides, the longest ride was only about 50 kms, I would have liked to do this every day. The sail Croatia jersey, should be free to all and a day set aside when everyone wears it. I was the only person that bought a jersey and it certainly was not worth the £50 paid. We only swam off the boat twice and this was something we were looking forward to, This trip is not cheap and I realise we had one of the better boats, but with payment of food when off the boat and more expensive drinks when on the boat, our limit of spending was soon exceeded, to be then expected to pay for tips and what was an expensive payment was above what we could afford. The crew should not have to rely on tips and should be covered on the initial spend. I would be happy to talk more if requested.
- Martyn, 09/09/2024 07:39, Travelled in a Couple
Overall we had a great experience and highly recommend! A few suggestions/tips: - We realize that it’s challenging to prepare food on a boat and to meet different preferences. We would suggest having at least some lunch buffets, where people could choose (e.g., salads, sandwiches) instead of 3-course meals. A buffet would be quicker and enable people to sit on the desk rather than the often very hot and stuffy dining room. - The food was often very heavy (fried meats, limited vegetables/salads). If guests were warned about this, they could request vegetarian or other accommodations. - We were not allowed to bring food on board so snacks should be available (free or not). There was fruit but nothing else and often we were unable to leave the boat. We were often quite hungry after the ride but had to wait to eat. - It would be helpful if the trip leader provided information about the towns further in advance than the afternoon that we arrived so there would be enough time to plan.
- Anonymous, 04/09/2024 07:34, Travelled in a Couple
Thoroughly enjoyed the trip. Excellent exercise to work off the meals! Our guides were super, well organized, and very hospitable. Met people from all over the world. Comfortable ship, Well organized itinerary. Enjoyed the swimming, particularly on hot August days! One thing to note is that it was not clear on the website nor from the saleswoman with whom we corresponded if the "total ascent/descent" for a day is combined ascent & descent or the amount one ascends and additionally descends. It is the amount one ascends and then descends as well. For example if a day's total ascend/descend is 640 meters (as ours was listed on Day 3), that means you will climb a total of 640m and then descend a total of 640m.
- Anonymous, 21/08/2024 00:23, Travelled in a Couple
The staff were all impressively friendly , helpful, knowledgeable , accommodating and extremely hard working.. The communication regarding daily rides, activities were impressive and able to be flexible when needed The other guests made the trip exceptional sharing the boat and bike rides but life experiences and stories. We are confident we made friends from around the world that we will maintain and see in the future
- David, 19/08/2024 09:16, Travelled in a Couple
Booking system, we booked 6 mths in advanced, requested an above cabin but was told none available, several passengers got above cabin and only booked weeks in advance. Also check the actual names on the booking, we were husband and wife, they thought 2 females so got single beds! Food - very basic, military/camp style. Lots of hearty foods for colder weather, minimal salads or fresh foods, it was summer! It doesn't take much to be creative and add some flare to the meals - fresh herbs, chopped fresh fruit not tinned fruit salad!!!!! Cocktails - needs attention to detail - use proper cocktail glasses, get the fruit and decorations, make it an experience we want to repeat. Also very costly, if cheaper with flare more would have been bought. Option for more group activities, especially in the evenings. Offer group dinner on the last night. I'm sure there are plenty of restaurants in Split that would welcome a group of 30+ or you have a business relationship with that could offer this.
- Anonymous, 14/08/2024 03:18, Travelled in a Couple
Thank you for sharing your feedback regarding your recent Sail Croatia Cycle Cruise. We truly appreciate the time you've taken to provide your thoughts, as it helps us to understand where we can make improvements and enhance the experience for our guests. At the time of your booking, we only had Lower Deck cabins available which is what you booked. Our availability does change quickly based on any cancellations and new bookings that we receive, so we always encourage our travellers to check back with us in case of an opening. It is also possible to upgrade whilst on the cruise when there is availability. You simply needed to liaise with your onboard representative who would have been happy to facilitate this for you. We apologize for the mix-up regarding the genders of your travelling party. We will ensure that our team is more attentive to such details to avoid similar situations. This however had no bearing regarding the bed type in your cabin as any particular bedding needs to be requested to us as a preference. I have checked our correspondence with yourself and I was unable to locate any double bed preference advised to our sales team. We appreciate your feedback on the food selection. Our aim is to provide meals that cater to a wide range of tastes and dietary needs, but we understand that in summer, guests may prefer lighter options. We do appreciate your suggestions for more group activities, particularly in the evenings, and the idea of a group dinner on the final night is fantastic. We have certainly passed all your comments to our relevant teams as these insights and suggestions will help us improve, and we look forward to the opportunity to welcome you back on board in the future.
Tour guides and picturesque daily cycling,
- Julie, 12/08/2024 09:46, Travelled in a Couple
The cycle crew (Miranda and Andro) were friendly and knowledgeable giving us history and insight into all the islands we visited. We started off as strangers and left as friends - each person on board cheering on others in the group To ride through the villages was a real treat. The crew onboard the ship Emanuel were also friendly and accommodating
- Scott, 04/07/2024 12:32, Travelled in a Couple