What Health and Safety Measures Will be In Place in Light of COVID-19?
What is the Ultra Festival Cruise?
Sail Croatia takes the health and safety of our guests and staff seriously and as such we will be implementing measures onboard
our ships to limit and prevent the spread of the virus. In line with Government guidelines, our staff members have been trained to
adhere to strict Health and Safety procedures and policies until measures can be relaxed.
Upon advice from the Croatian Institute for Public Health, please expect the following measures to be in place throughout your
- Check-in will be conducted outdoors in a specially designated area
- All ships will be thoroughly cleaned daily, as well a final disinfection process occurring prior to guest arrival
- Staff will wear appropriate PPE when working around our ships and guests. This may include masks whenever inside social
distancing guidelines and gloves whenever touching surfaces
- Hand sanitizer will be available on all ships and is required to be used whenever boarding
- Social distancing measures will be in place in accordance with government guidelines
- There will be spaced seating for meal services and longer service of meals
Due to the unique nature of the space on each ship, risk assessments will be conducted that are specific to each layout and
additional measures may be implemented onboard to cater for each space.
Whilst we will endeavor to do our very best to reduce the spread of COVID-19, please recognise that there is a clear risk of the
spread of the disease whilst on holiday. Our aim is to keep our guests safe and Croatia free of the spread of the virus. We kindly
ask for your support throughout this process. Our measures will continue to be updated in line with best practices and Government
guidelines. If you have any questions, a member of our Sales Team will be able to assist you.
What time does the cruise start/finish?
The Ultra Festival Cruise combines the best of our Navigator party cruises, Ultra Music Festival and Croatian nightlife to give
you an experience like no other! The itinerary is tailored to accommodate the Ultra Music Festival in Split, whilst taking in the
best destinations Croatia has to offer!
What are the cabin arrangements?
Check in for your Ultra Music Festival Cruise between 10.30am and 12.30pm on Saturday. Your Ship will remain in Split on Saturday
evening, allowing you to take in Ultra Music Festival! Ships return to port on Friday afternoon, and check-out time is between 8am
and 9am Saturday.
What's the difference between Above Deck and Lower Deck cabins?
The cabins are based on 2 sharing, and consist of twin beds, bunk beds or one double bed. If you’d prefer a certain cabin type, it
is important you let us know this upon booking, so we are aware and will note your request. Our ship allocation is finalised a
week before departure, so we are unable to 100% guarantee a twin bed or double bed cabin. This is due to the fact that each of our
ships have completely unique cabin configurations (and therefore always consist of a different number of twin and double cabins
available onboard). We will do our best to accommodate requests on a first requested, first served basis.
On some ships, we also have triple cabins available. Triple cabins consist of a double bed and a single bunk. If you would like to
book a triple cabin please let us know and we can check availability when you enquire. We don’t automatically allocate these to
odd numbered groups as they are about the same size as our 2 person cabins.
Which ship type would suit me?
Above Deck cabins are on the Main Deck of the ship or just above it. Lower Deck cabins are in the hull of the ship. There are pros
and cons to both - Lower Deck cabins are often cooler and quieter at night, as you do not have other travellers walking past your
cabin as much as the Above Deck cabins. Above Deck cabins offer more natural light and ventilation and most open out onto the sea.
Each ship is unique and therefore the layout varies from ship to ship.
Please note: On some of the boats the above deck cabins are located on 2 levels, i.e. on the main deck and on an upper deck.
How many bathrooms and toilets are there on Standard ships?
We have 3 ship types available on the Ultra Festival Cruise; Standard and Ensuite. Standard ships are the cheapest option and have
shared bathroom facilities. Ensuite ship cabins have their own toilet and shower, and Premier ships are more modern in style and
offer ensuite facilities, as well as air-conditioning.
How do you allocate solo and odd numbered travellers?
On average there are 4 or 5 toilets/showers on the Standard boats. Ratio is around 1 toilet/shower to 5-6 travellers.
What food is included?
For those that are in odd numbered groups, or travelling solo, you will share your cabin with another like-minded traveller of the
same sex. If you'd prefer to have a cabin to yourself, there is a single supplement available (an additional 50% of the per person
price), that can be added to your booking.
Can I bring food and drink onboard?
Breakfast and a 3-course lunch are included daily on all cruises. Dinner is not included, as we encourage our clients to explore
the local towns in the evening, experiencing local food and wine! Of course we can offer suggestions on the best places to go!
Breakfast onboard Standard and Ensuite ships is continental style and includes bread and spreads. You can pay an English breakfast
supplement of 40 Euros/week if you would prefer a cooked breakfast daily (payable onboard). Breakfast onboard Premier ships
usually consists of eggs, bacon, bread and spreads. Lunches are usually 3 courses, with a soup/salad starter, meat or fish-based
main course and fruit/cake for dessert
How do I buy drinks onboard?
You cannot bring food and drink onboard the ship, except for items that fill specific dietary requirements. Each boat has its own
bar and drinks consumed onboard (including bottled water) must be purchased from here. You have unlimited access to the onboard
water cooler during the salon opening times. We recommend bringing a re-usable water bottle with you onboard, and filling this up
before the salon closes for the evening.
Are there any local payments that I need to be aware of?
All drinks, and optional onboard dinners will be added to your bar tab. Bar tabs are recorded throughout the week and are payable
in cash (Croatian Kuna) at the end of your cruise.
What type of luggage should I bring?
A local payment of 30 Euros per person is payable onboard your Sail Croatia Cruise. This payment incorporates port fees and
tourist taxes throughout the week and is subject to change.
How does Sail Croatia contribute to sustainable tourism?
If you’re joining us from within Europe, we highly recommend limiting your luggage to one suitcase; however, we understand that
this might not be possible for international travellers who are flying in just for the cruise, or on extended trips. Unless you’re
booked on a Premier or Premier Plus Ship, your Ensuite or Standard Ship’s cabin won’t be overly large as these are traditional
Croatian Ships and storage is limited. In most cabins, you will be able to store bags under the bed; however, in the case of
excess luggage, please ask check-in staff to give you additional information about possible storage.
Sail Croatia is committed to sustainable tourism and eco-friendly practices. To find out more on what we’ve achieved so far and
our goals for a sustainable future, check out our sustainability report here.