WHAT IS AN ACTIVE GUIDE?
Our Active portfolio consists of two products: Cycle Croatia and Hike Croatia. Both cruises are increasingly popular amongst our guests, meaning the need for more highly professional guides is present.
Each Active Cruise has a team of two staff members onboard - an Active Guide and an Onboard Representative. The Active Guide is responsible for leading each group on daily rides/hikes, Health & Safety related matters and decisions, equipment and maintenance.
Successful participation in our Training Program is required
Provided by the Croatian Mountain Rescue Service upon completion of the Training Program
Successful applicants will have the ability to cycle up to 50km/day
Technical experience with bike equipment and maintenance
Successful applicants will possess leadership, organisational and communication skills
Customer care is vital to providing outstanding customer service to the guests onboard our ships
Accommodation Accommodation is provided during contracted working days
2 Meals Daily When onboard, breakfast and lunch is provided daily
Stay Active Get paid to be active outdoors & explore!
Active Guide Training Learn vital guide skills at the Active Guide Training
First Aid Training Comprehensive First Aid training is provided
Explore Croatia Discover Dalmatian highlights while working
Tourism Experience Hands on experience from one of Croatia’s leading tourism operators
Customer Care Training Comprehensive Customer Care Training is provided
By Invitation: This hands on training course covers everything from Customer Care to Health & Safety and First Aid. Upon completion, applicants will have all the tools they need to become a successful and informed Guide. This training is also open to the public, subject to availability.
By Invitation: The practical training element of the course is a multi-day training program that covers elements such as practice in planning, guiding, maintenance, mapwork including navigation and actual route experiences. This training is also open to the public, subject to availability.
Congratulations! If you’ve made it this far you would have been offered a position! All that’s left to do is finalise your contract, organise your uniform and get ready to set sail!
You will begin by shadowing an experienced Representative for one week. The Shadow Week allows new staff to put their training into practice and learn how to thrive in this fast-paced role through observation and practice.
As an Active Onboard Representative you are working with the Lead Active Guide to manage and coordinate group activities with guests. This role will give you the opportunity to build confidence and learn the cycle routes.
Responsible for the planning, delivery and guidance of the route, the Lead Active Guide is responsible for delivering an outstanding customer experience on all our Active Routes.
To apply, please send your CV and Cover Letter to [email protected]
We welcome applicants from all ages, genders and nationalities that are able to work in Croatia. Successful applicants will be experienced Cycle/Hike guides that are self-starters with high energy levels.
The Active Guide role is physically and mentally demanding, and as such, we would recommend prior experience as a guide. If you’re looking to gain guiding experience, view our Onboard Representative position.
Successful candidates will be contacted to arrange an interview, before being invited to the Active Training Program. Only a certain number of candidates that successfully complete the training program will be offered a position as an Active Guide.
The duration of your contract will depend on our availability and your availability. Generally speaking, we have contracts that range from 1-2 weeks, up to 6 months, however senior team members get priority when choosing contract duration.
Generally speaking, this depends on the length of your contract, however we try to schedule a week off after 5 or 6 working weeks.
This skill is not mandatory, however speaking Croatian is definitely an advantage, as one of your responsibilities will be to communicate between the crew and the guests.
You will need to be present at training, which is usually scheduled at least 2-3 days before your scheduled start time. You would, of course, be advised of this in good time.
Yes, we have staff accomodation available for you to stay in during your training and when you have scheduled time off in between your working weeks.
This depends on where you are coming from, but generally speaking, we will help you to arrange a work permit if required.