What Health and Safety Measures Will be In Place in Light of COVID-19?
What are Elegance Cruises?
Sail Croatia takes the health and safety of our guests and staff seriously and as such we will be implementing measures onboard our ships to limit and prevent the spread of the virus. To view the Health and Safety measures that will be in place, please view our Cruise with Confidence page.
Whilst we will endeavour to do our very best to reduce the spread of COVID-19, please recognise that there is a clear risk of the spread of the disease whilst on holiday. Our aim is to keep our guests safe and Croatia free of the spread of the virus. We kindly ask for your support throughout this process. Our measures will continue to be updated in line with best practices and Government guidelines.
What time do cruises start/finish?
Elegance Cruises are our most luxurious cruises, aimed at couples and mature travellers looking for a mix of sightseeing and relaxation. These cruises sail on a 7 day return (South/North/Dubrovnik), or one way departure, from April to October. Elegance Cruises operate exclusively on our top of the range ships, offering the highest level of luxury and comfort onboard.
What if I can’t make the check-in time?
Check-in is available between 11am and 12pm on day 1 of the cruise, with a Welcome Reception commencing at 12pm. Guests travelling on the Dubrovnik - Split itinerary will stay in Dubrovnik for the first night, and all other itineraries will depart the harbour at 1pm. You'll reach your final destination the day before check-out, with the last night of the cruise spent in Split/Dubrovnik. You are able to disembark the ship after breakfast between 8am and 9am on the last day of your cruise. If you’re unable to make it to check-in on time, you can easily catch up with your ship at your first destination. Please see FAQ: What if I can’t make the check-in time?
Are transfers between the airport and the port included?
If you’re unable to arrive at your departure point for check-in, it’s easy to catch up with your ship at your first destination. See information on how to get to your first destination below:
- Split Return South: your first night will be spent in Stari Grad, which is easily accessible via ferry from Split (2 hours). You can find the ferry timetable online here.
- Split - Dubrovnik: your first night will be spent in Milna, which is easily accessible via ferry from Split (30 minutes or 1 hour & 10 minutes depending on the ferry). There are two ferries servicing Milna and you can find the ferry timetables online here and here.
- Split Return North: you will spend your first night in the mainland destination of Trogir. Trogir is easily accessible by public bus from Split (45 minutes). You can find the bus timetable online here.
- Dubrovnik - Split: you will stay overnight in Dubrovnik on night 1, so arriving late is not a problem!
If you need assistance planning your arrival, a member of our Sales Team will be happy to help you connect the dots! We are able to provide land based transfers if required, or our Operations Team are also able to assist you on the ground with logistics.
What ages are onboard the ship?
As part of your Elegance cruise, transfers are included between the airport and your hotel, or straight to the ship on the start
day of your cruise. Transfers from the ship to the airport are also included on the last day of your cruise. Please advise your
flight details (flight number, arrival/departure time) at least 5 days before departure by emailing our Sales Team on
[email protected] Once we have this information we will be happy to arrange these for you.
What are the cabin arrangements?
The minimum age onboard the Elegance cruise is 18. If you are looking for a Sail Croatia experience with
children younger than 18 years old, you may be interested in our Private Yacht
What is the difference between Above Deck and Lower Deck cabins?
Cabins on the Elegance cruise are our most luxurious and spacious cabins, consisting of a Twin or Double bed,
ensuite and air-conditioning. Twin or Double bed cabins are confirmed during the booking stage, so please let
us know your preferences. On some ships, we also have Triple cabins available. Triple cabins consist of a
double bed and a single bunk, and we provide a 10% discount per person. Each cabin is approximately 10-12
square meters (including the ensuite).
I am travelling by myself. Is there a Single supplement?
Above Deck cabins are located on the main deck of the ship and may have internal or external access. The Lower
Deck cabins are situated in the hull of the ship and are accessed via stairs from the main deck down into the
hull. The Lower Deck cabins are slightly more affordable than the Above Deck cabins, however they are usually
slightly larger in size as there is no walk-way around the outside. They are also often cooler and quieter in
the evenings. The main benefit with the Above Deck cabins is that they are on the main or upper deck, easily
accessible without having to use the stairs!
|Above water level
||At water level
|On the main deck
||Below the main deck
||Cooler during the hot months
||Generally larger cabins* (due to lack of walkway)
||Lower in price
*Dependent on ship, see ship plans below for more details.
What meals are served onboard?
If you prefer to have your own cabin, you can pay a single supplement which is 50% of the one person price. Please note single
supplements are not applicable on Special Offers or discounted cruises. Alternatively, we can match you with another solo
traveller of the same sex onboard the ship.
I am a vegetarian or have a special dietary request - do you cater for me?
Each morning the onboard cook will prepare a buffet breakfast, complete with hot and cold dishes. A
traditional three course lunch is also served daily, prepared by the onboard cook. Two evening meals are
included on all Elegance cruises; a Captain's dinner (complete with entertainment) and a Traditional Village
Dinner. On the other evenings, we encourage you to explore the local towns and experience Dalmatian cuisine.
Your onboard Tour Manager will be able to offer suggestions on the best places to eat at each destination!
Are there any local payments that I need to be aware of?
Our onboard cook is able to cater for vegetarians and travellers with special dietary requests. If you are
allergic to certain foods, please specify in advance what this includes. We will note this so the cook can be
What type of luggage should I bring?
A local payment of 30 Euros per person is payable onboard your Sail Croatia Cruise. This payment incorporates
port fees and tourist taxes throughout the week and is subject to change.
Will I get to visit the Blue Cave as a part of my cruise?
If you’re joining us from within Europe, we highly recommend limiting your luggage to one suitcase; however,
we understand that this might not be possible for international travellers who are flying in just for the
cruise, or on extended trips. In most cabins, you will be able to store bags under the bed; however, in the
case of excess luggage, please ask check-in staff to give you additional information about possible storage.
Am I able to use the jacuzzi onboard 24/7?
A visit to the Blue Cave in Vis is dependant on weather conditions and your itinerary. If conditions allow, an
optional visit to the Blue Cave will be offered. This activity is not a part of your booking with us and
therefore Sail Croatia shall not be deemed responsible for any damage, loss or dissatisfaction related to the
Blue Cave visit.
How does Sail Croatia contribute to sustainable tourism?
You’re welcome to relax in the onboard jacuzzi throughout your cruise. Please note that the jacuzzi may not be
available at all times due to conditions such as electricity consumption, fresh water usage onboard and
Sail Croatia is committed to sustainable tourism and eco-friendly practices. To find out more on what we’ve
achieved so far and our goals for a sustainable future, check out our sustainability report here.